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Assistant Learning Center Manager

Company: Mathnasium (ID: 3900301)
Location: Laurel
Posted on: January 16, 2022

Job Description:

Who We Are: Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.

Our world-class curriculum is built upon the Mathnasium Method---- the result of decades of hands-on instruction and development - and has changed the lives of children since 2002.

Mathnasium of Laurel and Mathnasium of Downtown Silver Spring are looking for talented "math people" to fill an Assistant Center Manager position with promotion potential. At a high level, these positions include guiding the educational success of each student, and assisting the Center Manager in managing the financial, administrative and operational success of the center. Assistant Center Managers are Passionate about math education, LOVE working with kids all ages and have the DESIRE to be a leader in a purpose-driven business.

Overview:

This developmental leadership position drives quality and consistency of the Mathnasium program while achieving financial goals. This is done by implementing the 8 success factors which align to Mathnasium's mission. The Assistant Center Manager will aid the Center Director in all operational functions to ensure compliance to company protocols. The assistant manager position will demonstrate and develop leadership and strong coaching/training abilities to build and refine a team of exceptional instructors that ensure consistent delivery of quality curriculum following the Mathnasium Method. They will maintain a safe and clean environment and maintain and foster effective communication in a professional and respectful manner with all members of the team and all customers. The expectation is that an assistant manager will take ownership of their role in the organization, uphold the company's commitment to excellence and work to hone their skills in preparation to run a center as the Center Director. Why Work with Us: At Mathnasium of, we're passionate about both our students and our employees! We set ourselves apart by providing Assistant Center Managers with:

  • A rewarding leadership opportunity to transform the lives of 1st-12th grade students
  • A fun, supportive, and encouraging work culture
  • Opportunities for advancement
  • Continuous training on education, sales, and management best practices
  • All necessary curriculum and instructional toolsIf you are driven, motivated, and eager to make a difference, we would love to meet you! Responsibilities and Duties:

    Center Management (Sales, Finance, Marketing, and Customer Service)
    • Understand the mission, history, strategic direction, target customer and competitive landscape of the business, translating this to business growth;
    • Contribute to fiscal management of the center, including revenue generation and expense management;
    • Conduct activities to build rapport with parents and effectively convey the benefits of Mathnasium and our commitment to collaboration;
    • Utilize technology designed to drive and monitor enrollment and model/follow standard business processes.
    • Cultivate positive relationships with families by providing excellent service, anticipating needs and exceeding their expectations.
    • Master and model appropriate behavior and take timely actions to resolve problems and maintain confidentiality as appropriate.
    • Establish and foster collaborative relationships with students, parents, local schools, teachers and community organizations that yield student enrollments.
    • Protect the assets of the company and ensure the center is customer ready at all times, including optimal cleanliness and organization.
    • Approach all manners of the business with the utmost attention to detail; especially customer communications, accounting, and billing transactions.
      Education/Programming
      • Ensure the Mathnasium Method is utilized for all student instruction, providing effective and concise math instruction that makes sense to each student. Protect the integrity of our program and brand;
      • Lead by example and model appropriate instructor/student interactions. Motivate students and demonstrate enthusiasm for teaching math. Develop rapport and create a fun learning environment;
      • Monitor/observe the center daily to identify improvement opportunities;
      • Conduct Mathnasium assessments, create and/or update learning plans according to the student's current mastery level;
      • Create, review and update student binders with appropriate lessons to meet individual educational needs;
      • Monitor and review each student's progress throughout completion of program; Meet with parents to communicate educational status of students on a regular basis. Includes casual conversations and formal conferences;
      • Demonstrate compassion and care toward students. Create an atmosphere that inspires joy in learning math,makes their experience memorable and leads to their individual success;
      • Possess skills and curriculum knowledge to assume educational responsibilities for any age group of students enrolled in the center; Operations/Administration
        • Check center emails and missed calls and respond promptly as required to both internal company messages and external customer communication;
        • Ensure center operating days/hours and staff scheduled are sufficient to meet enrollment needs while meeting labor budget guidelines;
        • Review and approve student and instructor attendance in Radius and maintain proper student/instructor ratio;
        • Attend and participate in meetings, training/seminars and on conference calls as requested;
        • Conduct physical inventory as scheduled and take steps to ensure center supplies on hand meet the needs of the business;
        • General business operations, billing, bookkeeping and recordkeeping;
        • Be openly available and responsive during expected office hours through phone, video meetings, and email;
        • Approach allocation of time and use of all resources mindfully and efficiently. REQUIREMENTS Work Schedule This is a salaried, full-time position with an expectation of 40 hours a week. The expected full-time work schedule will include both weekday afternoon/evening and week-end hours. Some hours will be considered core (where presence is required) while others will be flexible.
          The work schedule may be modified occasionally to accommodate the needs of the business and different center schedules. Additionally, work time will be required outside of these hours for events, meetings and training. All work hours are intended to include time spent performing job duties and do not include travel time to and from home or other non-business related location. Training
          • Work closely with the Center Manager to complete the required training in a maximum of 90 days.
          • Continued self-development to be ready to lead a center on their own.
          • Learn and execute any process updates and demonstrate ability to implement ongoing company developments. Abilities/Skills
            • Work independently without close supervision. Strong detail orientation and attention to accuracy, quality, and thoroughness.
            • Flexibility/adaptable to constant change.
            • Strong tact and diplomacy; interacts with and works cooperatively with students, parents and staff.
            • Demonstrate sensitivity and responsiveness to needs of parents, students and staff.
            • Highly organized; managing multiple, concurrent priorities/projects with accuracy and sense of urgency.
            • Ability to prioritize, organize, plan and work under your own initiative.
            • Excellent written/verbal communication, persuasion skills and strong relationship-building abilities.
            • Strong problem-solving and conflict resolution skills.
            • Collaborative leadership; delegating responsibilities as is appropriate.
            • Ability to calculate figures and amounts, analyze/interpret business reports and statistics and write reports and business correspondence.
            • Strong comprehension of Google Suite. Education/Work Experience
              • Must have a high school diploma; B.S. degree in Business, Math, or related field highly preferred.
              • Minimum 3 years related experience, preferably in sales, marketing and/or teaching, with a strong focus on building relationships.
              • Display an aptitude for customer service, fiscal management and sales. Mental and Physical Demands
                • The person in this position frequently communicates with students, parents and employees. They must be able to exchange accurate information in these situations.
                • This position is dynamic and requires regular movement about the center as well as remaining in a stationary position. The employee must move items that weigh up to 50 pounds (i.e. box of paper).
                • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
                • Ability to communicate clearly verbally to students and staff is required.
                • The person in this position must demonstrate comprehension to be able to understand direction and adhere to established procedures. Resilience is also key to this position, the person needs to adapt well in the face of workplace stressors such as customer service complaints and competing priorities of reasonable or high significance. Supervision
                  • Assist with direction and supervision of all center staff.
                  • It is expected that this position requires limited supervision.
                  • The Assistant Center Manager is supervised by the Center Manager(s) and/or Owners. The above information is intended to describe the most important aspects of the position. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. Other duties and tasks may be assigned at any time by the center director or owners. At this time, neither Mathnasium of Laurel or Mathnasium of Downtown Silver Spring will sponsor a new applicant for employment authorization for this position.
                    Job Type: Full-time

                    Pay: $40,000.00 - $50,000.00 per year + performance based bonus

                    Benefits:
                    • Flexible schedule
                    • Health insurance
                    • Paid time off
                    • A fun and rewarding work environment
                      Schedule:
                      • Monday to Thursday afternoon/evenings
                      • Some week-end work required
                        Supplemental Pay:
                        • Performance based bonus pay
                          Education:
                          • Bachelor's Degree (Preferred)
                            Experience:
                            • Teaching/Tutoring: 3 years (Preferred)
                            • Sales: 3 years (Preferred)
                              Work Location:
                              • One position in Laurel, MD
                              • One position in Downtown Silver Spring, MD
                                Work Remotely:
                                • Limited
                                  All applicants will be required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check.

                                  IMPORTANT NOTICE REGARDING COVID-19 VACCINATION REQUIREMENT:

                                  All applicants must be fully vaccinated against COVID-19 at the time of application. Being fully vaccinated includes any required waiting period (typically 2 weeks) after receiving final dose for vaccine to be in full effect. Applicants will be required to show CDC vaccination record.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Mathnasium Corporate.

Keywords: Mathnasium (ID: 3900301), Baltimore , Assistant Learning Center Manager, Accounting, Auditing , Laurel, Maryland

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