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Program Officer

Company: Johns Hopkins University
Location: Baltimore
Posted on: January 27, 2023

Job Description:

Program Officer
We are seeking a Program Officer. The Program Officer provides technical, programmatic, communications, and administrative assistance to the knowledge management (KM) portfolios of two family planning projects at CCP. Serving as a lead for the High Impact Practices in Family Planning (HIP) Partnership activities under the Knowledge SUCCESS project, this position will be responsible for ensuring that HIP knowledge products are developed and disseminated through partner and donor coordination, website updates and quality control procedures, and communications materials. This position will also support the planning and facilitation of workshops with family planning technical experts and work collaboratively with a group of inter-agency professionals on HIP KM and dissemination strategies. Under the guidance of the team lead for the KM portfolio of The Challenge Initiative (TCI), this position will contribute to and facilitate various learning, communications, and programmatic activities. Specifically, the Program Officer will lead and manage knowledge-sharing events (in-person and virtual) and develop or edit written and visual knowledge products (including but not limited to blog posts, infographics, and short animated videos using Vyond) for reproductive health professionals. In addition, this position will coordinate inputs from TCI hub staff into updating TCI University (TCI-U) website and its resources, and manage TCI's social media channels, which include Facebook, Twitter, and Instagram. Finally, this position will support monitoring and evaluation efforts to understand the impact of TCI's KM portfolio.

The ideal candidate will be a collaborator with a combination of strong programmatic/ organization skills and creativity. They should be detail-oriented and able to prioritize various activities from multiple sources. This position requires that someone can communicate effectively and diplomatically and be comfortable learning and embracing new processes and platforms. The Program Officer should have previous experience with program management, knowledge management, communications, writing, and editing.

Specific Duties & Responsibilities


  • Serve as a lead member of an inter-agency group that provides strategic direction on the production and dissemination of HIP products and information.
  • Support the dissemination of HIP products through social media, communities of practice, and other channels as identified.
  • Develop monthly social media packages including graphic elements, track analytics and use of content, and coordinate with partners for greater distribution of HIP products and information.
  • Serve as the main point of contact and build relationships with donor and other HIP partners.
  • Strategize and work with IT firm and donor on website enhancements, using fundamentals of knowledge management and dissemination to maximize usability and reach of products shared.
  • Support, oversee, and ensure quality control of HIP website content and updates.
  • Support the planning and facilitation of a workshop of family planning technical experts to develop or update prioritized HIP products.
  • Support the development of a new process to bring consensus and develop essential lists of resources to complement HIP products.
  • Other duties may be assigned.

    • Contribute to or lead the development and update of various products and resources to facilitate knowledge sharing and peer learning.
    • Identify and develop blog posts on timely and relevant topics to showcase work happening in collaboration with TCI's hub partners in East Africa, implementing partners, including team in Francophone West Africa, India, Nigeria, Pakistan, and the Philippines.
    • Review and edit TCI program stories and synthesize and repackage stories into blog posts and Tales of Impact.
    • Update TCI's website with new publications and support development of new content for the website and TCI-U.
    • Synthesize and repackage content on evidence-based family planning interventions into short, animated videos using the platform, Vyond.
    • Execute TCI's social media strategy, developing complementary content and managing a regular posting schedule to existing social media accounts.
    • Assist with M&E efforts related to the KM portfolio, including the development and analysis of TCI-U user surveys, interviews, and other data collection/research activities.
    • Other duties may be assigned.

      Program Management
      • Manage project backstopping, independently.
      • Format, edit and produce documents and presentations as needed.
      • Contribute to work plans, reports and budgets.
      • Act as liaison for consultant activities, ensuring statement of work, contract and deliverables are in place.
      • Initiate, track and monitor procurements, contracts, work plans and other administrative and programmatic documents.
      • Work closely with finance and administrative staff to ensure timely and compliant spending.
      • Maintain frequent, open, ongoing communication with program team members in all locations (offsite, in headquarters, and internationally.)
      • Liaise with internal and external partners.
      • Adhere to JHU, CCP and donor rules, regulations and policies.
      • Upload and save deliverables on relevant knowledge management platforms.

        People Management
        • May independently manage work of student employees.
        • Assist in orienting and training new staff members.
        • May manage group work with support, including task coordination and management.
        • This position has no assigned supervisory duties.

          Technical Work
          • Contribute to technical work, including strategies, toolkits, communication materials, scripts, job aides, independently.
          • Gather, summarize, synthesize relevant background information to inform the above technical work.
          • Use tools, processes, best-practices and colleague review to ensure all products and documents are of the highest quality possible.
          • Contribute to in-country STTA, including trainings, workshops, and program support, with direction.

            Professional and Organizational Growth
            • Contribute to center-wide initiatives, independently.
            • May include brown bags, communities of practice, etc.
            • Contribute to proposal development (technical, budget, coordination) with direction.
            • Represent JHU and CCP at relevant external meetings and events.
            • May include delivering technical presentations, networking and relationship building.
            • Stay abreast of technical updates in your field.
            • Professionally engage and collaborate with other programs across the Center.
            • Proactively seek opportunities to expand leadership and management skills.
            • Complete at least two JHU training courses related to job duties per year.
            • Request or initiate quarterly check-in meetings with supervisor to assess performance, strengths and areas for improvement in your current position, and establish professional goals.
            • Work with senior staff and peers to identify opportunities for professional development, including JHU courses and seminars, conferences, etc.

              Minimum Qualifications
              • Master's Degree in a related field.
              • Three years related experience.
              • Additional education may substitute for experience and additional experience may substitute for education to the extent permitted by the JHU equivalency formula.

                Special Knowledge, Skills & Abilities
                • Experience with social media platforms.
                • Experience with Wordpress platforms a plus.
                • Experience developing visual content products.
                • Experience with managing partner and donor relationships.

                  Preferred Qualifications
                  • Interest in web products and online engagement.
                  • French language skills are a plus.
                  • Exposure to travel or work abroad, especially in Africa and Asia, is helpful.

                    Classified Title: Program Officer
                    Role/Level/Range: ACRP/04/MD
                    Starting Salary Range: $54,080 - $74,390/Annually (Commensurate with experience)
                    Employee group: Full Time
                    Schedule: M-F; 8:30-5
                    Exempt Status: Exempt
                    Location: JH at 111 Market Place
                    Department name: Ctr for Communication Programs CCP
                    Personnel area: School of Public Health

                    Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

                    JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

                    **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

                    The successful candidate(s) for this position will be subject to a pre-employment background check.

                    The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

                    Equal Opportunity Employer

                    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

                    EEO is the Law
                    Learn more:

                    Accommodation Information

                    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit

                    Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit

                    The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

                    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

                    Note: Job Postings are updated daily and remain online until filled.

                    To apply, visit


Keywords: Johns Hopkins University, Baltimore , Program Officer, Accounting, Auditing , Baltimore, Maryland

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