Collections Specialist
Company: Cowan Systems and Cowan Management
Location: Halethorpe
Posted on: May 28, 2023
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Job Description:
Collections AnalystFormed in 1924, Cowan Systems enjoys a
history of excellence and quality in the transportation business.
Due to continued growth, Cowan Systems, LLC is seeking the top
talent in the industry to join our team in Baltimore, MD.Cowan
Systems, LLC is a National truckload carrier that specializes in
providing high quality dedicated fleet services for companies
requiring first-rate performance. Cowan Systems offers dedicated
fleet services which provide a customized transportation package
designed to meet the specific needs of the shipper; such as
specialized equipment, strict timetables and custom reporting. Our
100% supply chain solution includes local and long haul trucking
services.Job Summary:This person is responsible for the receipt and
accounting of funds being paid to the organization ensuring all
receivables are being collected timely and that our billing and
operations teams are following the required procedures to ensure
our invoices will be paid as billed. This position will be project
driven based on our top accounts with the biggest receivable's
issues. This person will be responsible for fixing all internal
issues and addressing customer issues with management to develop
plans for resolving with customers.Job Duties:Critically and
analytically review the organization's billing processes to make
sure they are in compliance with customer directivesEnsure that the
organization is complying with relevant processes to ensure timely
collection of receivablesMake recommendations on how to improve
internal processes used by billing and collections for all assigned
accountsRunning reporting in Excel and analyzing the data presented
to mitigate at risk receivablesCall customer and problem solve
processes between systems and interfaces specific to each
entity.Assist, manage and finalize the collection efforts for all
assigned accountsConduct research to fix and resubmit all
incorrectly received invoices to ensure payment will be
receivedReview account issues with managementRoot cause analysis
throughout all areas for improvement within each administrative
department responsible for each account.Aid in the successful
onboarding of accounts from a billing and collections
perspective.Establish weekly cadences with billing and operations
personnel who manage the accounts assigned.Skills:Strong financial
and analytical background with demonstrated ability to:Drill into
data to identify root causesTurn data into actionable
informationCommunicate results effectively to various levels of
managementAttention to DetailAbility to problem solve and
critically thinkSuperior organization, research, and time
management skillsOutlook email organizationAbility to coordinate
and work on numerous projects simultaneously with minimal
supervision and keep track of ever-changing schedules and
deadlinesAdvanced Microsoft Excel skillsAstute, with strong
business acumen, process orientated mindset and strong analytical
skills.Effective listening skills - listens to understand vs. to
just respond. Continuous learner.Proactive: Brings new ideas and
identifies best practices to the company that improve financial
processes and controls.Must have strong technical skills, in
addition to exceptional business judgment and the highest level of
integrity.Must have ability to manage complex projects, set
priorities, work independently, operate effectively with minimal
oversight, and develop own conclusions.Required Education and
Experience:College Degree (accounting or finance degree
preferred)Five years previous experience.
Keywords: Cowan Systems and Cowan Management, Baltimore , Collections Specialist, Accounting, Auditing , Halethorpe, Maryland
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