NEW GEICO LOCAL OFFICE - Bilingual Customer Servic

Company: GEICO
Location: Laurel
Posted on: May 16, 2022

Job Description:

Job DescriptionSpanish & English speaking is required for this position.We are introducing a new GEICO Local Office! We're looking for a Bilingual Customer Service Representative to start a GEICO Local Office career in Laurel, MD. As a Bilingual Customer Service Representative, you will take ownership for each customer interaction while educating and counseling policyholders on making the right decisions.At GEICO Local Office, it's not just a job, it's growth and opportunity. There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as a Bilingual Customer Service Representative can become a career in the most unexpected and rewarding ways.

Benefits

Work-Life BalanceBase Salary with Commissions Paid Time Off (PTO)Performance BonusesProfessional Cost: P&C renewal fee reimbursement for all states that we carry.Team appreciation eventsHealth Insurance Opportunity after Year 1 employment.401K Eligibility after 1 year employment

Responsibilities

• Help clients service their insurance policies through exciting life events.
• Ensure clients have the right level of coverage while identifying and resolving client conflicts.
• Cross-sell products to existing clients.
• Focus to increase client retention.
• Interact with all GEICO products offered and externally engage with policyholders, Department of Motor Vehicles, banks and mortgage professionals, dealerships, and other insurance companies.
  
  Requirements
  
  
  • Must be fluent in Spanish
  • Property & Casualty insurance license is required.
  • Be a great self-starter with a sense of urgency.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal and customer service skills.
  • Ability to work weekends.
  • Professional phone etiquette and solid computer skills.
  • Ability to work comfortably in a fast-paced environment.
  • Prior insurance experience.

Keywords: GEICO, Baltimore , NEW GEICO LOCAL OFFICE - Bilingual Customer Servic, Administration, Clerical , Laurel, Maryland