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Office Specialist

Company: Baltimore City Community College
Location: Baltimore
Posted on: January 27, 2023

Job Description:

Office Specialist

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Description/Job Summary

Job Summary Office Specialists in Student Affairs are responsible for providing direct services to all students during day, evening and on periodic weekend hours. Employees in this classification serve students in-person, through electronic communication, and/or telephone operations. Additionally, the Student Affairs Specialists perform front-counter reception services anywhere within Student Affairs including, but not limited to - Admissions, Advising, Testing, Call Center, Registrars, and other student support areas as assigned. The Office Specialists may also perform back-office functions such as filing, copying, and other like responsibilities.


Responsibilities/Duties Essential Functions: Must be detailed oriented and possess good organizational and communication skills. Student Affairs Specialists must have the ability to perform multiple functions simultaneously. Basic computer skills (i.e.: use of a keyboard and mouse; familiarity with the MS Office suite) are preferred. Student Affairs Specialists must be able to successfully perform reception, data entry and filing process. This position often downloads and reviews student records to ensure accuracy. This position must always maintain confidentiality of student information and records as detailed by FERPA.

Required Skills

Required Knowledge, Skills, and Abilities: Provide general information to students and others regarding the onboarding and registration processes in place at BCCC. Performing office functions such as making copies, filing, data entry and other back-office functions as assigned. Maintain files/filing systems for the office. Maintain general appearance/orderliness of department office. Other related duties as assigned.

Required Qualifications

Required Qualifications Minimum Education and Training Requirements:

  • High School Diploma
  • Strong customer service skills
  • Strong organizational sills and attention to detail
  • Strong oral and written English communication skills
  • Proficiency with MS Office software applications required, specifically MSWord and Excel
  • Some experience working in a multi-cultural and multi-lingual environment
  • Some experience using a multi-line phone system

    BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

    For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

Keywords: Baltimore City Community College, Baltimore , Office Specialist, Administration, Clerical , Baltimore, Maryland

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