Company: FirstService Residential
Location: Havre De Grace
Posted on: May 27, 2023
Working under the direction of the Assistant Executive Director, theCustomer Service Coordinatoris responsible for ensuring all member data is accurate and correctly entered in the software used throughout the community for registration and assessments. The CSC is the first point of contact for new members and is responsible for personal and community-wide orientations.. The Coordinator is the direct contact for resale closings including determination of fees and assessmentsowed at closing.TheCSC maintains the standard operating procedures for the customer services desks. Additionally,the CSCprovidessupervisory assistance to Customer Service Team in relation to problem solving, scheduling issues,andcustomer service andplays an integral role intrainingand oversight of new team members. The preferred candidate will possess excellent verbal and written skills, strong leadership abilities and experience that demonstrate the aptitude to work independently.
OPERATING SKILLS, KNOWLEDGE AND ABILITIES:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with theposition. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the jobdescriptionascircumstances change or as needed.
Ihave read this Job Descriptionand certify that I can perform all essential job functions without a significant risktothe health orto thesafety of myself or others.
Keywords: FirstService Residential, Baltimore , Office Coordinator, Administration, Clerical , Havre De Grace, Maryland
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