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Administrative Team Lead, Americas

Company: T Rowe Price
Location: Baltimore
Posted on: July 15, 2019

Job Description:

Our mission as a leading investment management firm is to help our clients achieve their long-term financial goals. We believe our associates are the key to this mission and we are always looking for talented individuals who share our commitment to our clients success. If youre looking for challenging work experiences and the ability to learn in a collaborative culture, we invite you to explore the opportunities available at T. Rowe Price. PRIMARY PURPOSE OF THE POSITION This highly visible position functions as a player/coach in the Americas Institutional Internal Sales & Service organization. The role provides executive level direct support to the Head of Institutional Internal Sales & Service, US as well as one other Americas Lead Team member. In addition, the Americas Administrative Lead also oversees a team of Baltimore-based administrative assistants who are tasked with providing direct support to the rest of the Americas organization. This role requires broad knowledge and understanding of Americas activities, priorities and operations, and how the Americas activities contribute to the broader Global Distributions mandate. PRINCIPAL RESPONSIBILITIES Administrative Support to Head of Institutional Internal Sales & Service, US and Head of Client Service, Americas - Provides leverage to their manger(s) by performing support activities including (but not limited to) scheduling appointments, building presentations, compiling meetings agendas, screening calls and visitors, coordinating travel arrangements and processing complex expense reports. - The incumbent is also responsible for coordinating internal and external meetings often of a complex nature, maintaining calendars and filing, and organization of other critical documents. Americas Baltimore Administrative Team Oversight - Manage the day-to-day activities of associates and resolve problems. Monitor workloads to ensure proper balance; redistribute work to maximize efficiency. Anticipate changing needs, streamline activities and manage growth. Manage vacation and other absences and coordinate resources to meet coverage requirements and provide seamless support. - Conduct interviews, screening, selection and on boarding of applicants and new hires. Provide coaching, counseling and termination activities. Draft and administer performance evaluations, recognition and corrective action cases; conduct one-on-one and team meetings, and partner with associates on appropriate coaching, training and career development. - Anticipates changing needs, streamlines activities, and manages growth. - Monitor overtime and temp spend; gather and communicate data for annual budgets; assist with reforecasting throughout the year; - Acts as a role model and mentor for other associates - Assists with recruitment, interviewing, and onboarding of new hires into the department. Best practice sharing, MyExpenses proxy and ad hoc projects & processes - Actively involves the San Francisco and Toronto administrative staff in best practice sharing, training and support processes - Reviews and approves/rejects MyExpense reports submitted by the admin staff as needed - Act as project manager on select initiatives geared toward improving and streamlining work flow and activities supporting the division. QUALIFICATIONS Required - College degree, or - Associate degree and 2 years related work experience, or - High school diploma/equivalent and 3 years related work experience - Outstanding verbal, written, and interpersonal skills - Displays intellectual curiosity, analytical skills, critical thinking and sound judgment in problem resolution of moderate complexity - Command of investment concepts - Executive or senior level administrative support experience - Project Management experience - Self-directed and able to perform assignments independently; demonstrates proactive approach in monitoring, researching and resolving issues and is flexible with change - Strong relationship management skills and customer orientation - demonstrated ability to build credible relationships within business unit and across the TRP organization. - Ability to multitask and prioritize workload to effectively manage competing priorities - Strong attention to detail, problem solving, and organizational skills - Demonstrated process improvement experience - Proficient in Microsoft Excel, Power Point, Outlook and Visio - Proficient in Microsoft Sharepoint and Office 365 Preferred - Experience working for a global organization strongly preferred - Supervisory experience - Prior experience working in a sales, service, or marketing capacity within the asset management industry - Bachelors degree T. Rowe Price is an Equal Opportunity Employer

Keywords: T Rowe Price, Baltimore , Administrative Team Lead, Americas, Administration, Clerical , Baltimore, Maryland

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