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Veterinary Receptionist

Company: United Veterinary Care
Location: Owings Mills
Posted on: November 11, 2019

Job Description:

Owings Mills Animal and Bird HospitalVeterinary Receptionist(an awesome companion-animal general practice!)LocationOwings Mills, MD 21117Company OverviewOwings Mills Animal and Bird Hospital offers high quality, affordable, and convenient veterinary care to pets in the Owings Mills--area and across the United States. By offering more cost-effective diagnostic, wellness, and surgery pricing to clients, Vitality improves the level of care for ALL pets.--We strive to provide exceptional customer service and patient care by working as a team; we work hard and we also have fun!--Job Summary--We are looking for candidates who have a continuous improvement mindset and, ideally, experience as a veterinary receptionist to join our fast-paced, state-of-the-art hospital, although we are willing to train the right candidate.--Would you like to join a veterinary practice that focuses on providing exceptional service to clients at the same time as providing extraordinary medical care to patients? Do you enjoy going above and beyond when performing job-related tasks? Lastly are you reliable, responsible, and organized?--If you answered yes to all of these questions, you may be a great fit for this role!

Responsibilities and Duties
  • Providing exceptional client service;
  • Oversight of the front desk, greeting clients and generally setting the tone for the practice;
  • Keeping appointments flowing in a smooth manner; making appointments for the doctors and confirming those appointments;
  • Answering multiple phone lines, screening calls;
  • Educating clients;
  • Generating invoices and going over them with clients;
  • Cleaning the front reception area;
  • Keeping track of files including medical charts, invoices, and other important paperwork; and
  • Making sure all public areas are kept clean and tidy!Requirements
    • 1+ years relevant experience in a veterinary, medical, and/or customer service setting
    • Strong customer service skills
    • Continuous improvement mindset
    • Work well in a team environment
    • Remain calm under pressure
    • Computer literacy
    • Experience working with a multi-line phone systemPreferred / Nice-To-Haves
      • 2+ year--veterinary receptionist experience
      • Knowledge of veterinary software (e.g. Neo, AVImark, Cornerstone), or other CRM softwareBenefits and Perks--
        Extraordinary Salary401(k) with employer match and immediate vestingInsuranceHealth InsuranceAlso available: Dental, ST/LTD, VisionPTO with carryoverUniform AllowancePersonal Pet DiscountsWhat Makes Us SpecialWe are a part of a growing group of state-of-the-art hospitals with locations in New England, South East, and Mid-Atlantic states and future growth across the U.S. We offer our team members competitive compensation packages and a supportive work environment.Our philosophy is simple: hire a superstar medical team that takes a straightforward and progressive approach to veterinary medicine. We provide--our team with a full complement of technology-driven diagnostic equipment including digital radiography, dental radiography, on-site laboratory analyzers, and a range of the best medical equipment available.

Keywords: United Veterinary Care, Baltimore , Veterinary Receptionist, Administration, Clerical , Owings Mills, Maryland

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