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Administrative Support Team Lead

Company: RELI Group, Inc.
Location: Baltimore
Posted on: November 11, 2019

Job Description:


  • Closely working with the customer to assist in the Appeals Settlement business needs
  • Support Program Management, planning and analysis support of administration, operational and program services
  • Ingest and respond to Appellant inquires
  • Developing and Maintain various list and reports for the program
  • Facilitation of communication and packages, including signatures
  • Participation and support of large users forums
  • Responsible for capturing, responding and cataloging user Appellant inquires and questions
  • Responsible for inquiry coordination with the customer
  • Actively support documentation related to project
  • Attend customer meetings, as required.-- This may include developing materials to support required meetingsRequirements:
    • Must have at least 3+ years in supporting inquiry and response for large volumes
    • 3+ years in editing and technical writing
    • Experience in creating templates for project use
    • Experience in creating and presenting material to various stakeholders
    • Excellent verbal and written communication skills.
    • Highly detailed focused
    • Excellent organization skills
    • Experience in working within a large team
    • Inquiry and Response background a must
    • Case Management System Background a Plus
    • Appeals or Settlement Background a PlusEEO EmployerRELI Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.--HUBZoneRELI Group is an established and .-- We encourage all candidates who live in a HUBZone to apply.-- You can check to see if you address is located in a HUBZone by accessing the .--

Keywords: RELI Group, Inc., Baltimore , Administrative Support Team Lead, Administration, Clerical , Baltimore, Maryland

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