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Leasing and Marketing Professional

Company: Paradise Management
Location: Baltimore
Posted on: January 14, 2018

Job Description:

Job DescriptionThe job functions of the Leasing and Marketing Professional include but are not limited to the following:Leasing Apartments

  • Greet clients (off your seat and on your feet!).
  • Maintain a professional yet friendly atmosphere in the leasing office and other areas where prospects and residents meet.
  • Answer incoming phone calls and emails and handle accordingly.
  • Greet and qualify prospective residents, determining needs and preferences, and professionally present community and specific apartments to them while communicating features and benefits.
  • Tour apartments with clients; discuss all benefits of the apartment community and each apartment shown.
  • Tour model apartment, even though it may not be the floor plan desired.
  • Explain to the client in detail the application procedures and lease contract.
  • Complete Guest Card information form on all prospects, send thank you notes and perform follow up.
  • Correctly complete all lease applications, assist with application verification and notify prospective residents of results. Update information in the management software program.
    • Assure application is processed through proper channels.
      • Input all prospect, applicant, and resident information in the management software program.
        • Type leases, enter leasing and traffic information in computer as necessary.
          • Organize and file appropriate reports, leases and paperwork. Shred all confidential paperwork as needed.
            • Type weekly, monthly and/or special reports as designated by the Property Manager and/or Leasing Director.
              • Inspect models and make ready units daily or as directed by the Property Manager and/or Leasing Director to ensure cleanliness.
                • Receive deposit and rent money, record appropriately.
                • Maintain at least a 33% closing ratio.
                • Welcome new residents. Assist as necessary to ensure a smooth move-in.
                  • Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff.
                  • Become familiar with competitive properties in the area and know how to sell against them in a positive fashion (do not negative sell competitors).
                    • Become familiar with the area.
                    • Become familiar with and follow all Paradise Management, LLC policies and procedures.Resident Relations
                      • Answer phone, take service requests and extermination orders. Complete service request forms and distribute as specified by Property Manager.
                      • Follow up with service requests according to policy and as directed by Property Manager.
                        • Acknowledge and assist residents who come into the office.Outreach Marketing
                          • Meet weekly marketing goals set by Property Manager and/or Leasing Director.
                          • Perform outreach marketing as directed by Property Manager and/or Leasing Director.Employee Relations
                            • Aid Property Manager and/or Leasing Director as directed. Assist in paperwork, touring property, vacancies, and policy violations.
                            • Work with other employees to maintain a smoothly-run community.
                            • Maintain a professional and positive attitude and appearance at all times.
                            • Work with all employees to foster the Paradise Management, LLC team spirit. Company DescriptionParadise Management, LLC owns and manages a growing portfolio of 1,601 luxury apartments in PA, DE and Baltimore, MD. Paradise Management, LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. Competitive salary, bonuses, benefits and 401k plan.

                              Keywords: Paradise Management, Baltimore, Leasing and Marketing Professional, Advertising, Baltimore, Maryland

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