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Dekstop Engineer

Company: Technologent
Location: Columbia
Posted on: October 19, 2020

Job Description:

The Opportunity We are seeking a Desktop Engineer for a Windows migration project in Columbia, Maryland. Role Desktop Engineer Experience 3 years Duration 6 months Location Columbia, MD Job Description Working with your team, solve complex problems within a Microsoft Windows 7 and 10 desktop computing environment. Work to ensure request tickets for PCs and printers are responded to and addressed within established service level objectives, escalating as necessary. Provide ongoing technical support to other offices and project sites both remotely and in-person. Supply hands-on support as directed by the network, voice and server teams when local participation is necessary. Requirements Expert understanding of Windows 7, Windows 10 and Microsoft Office with demonstrated troubleshooting capabilities Proven desktop, laptop and workstation hardware trouble shooting skills General knowledge to perform high level network trouble shooting analysis End user data migration experience between PC s Ability to successfully troubleshoot printing issues Ability to successfully troubleshoot mapped drive issues Ability to successfully troubleshoot remote VPN access issues Ability to successfully troubleshoot domain login issues Ability to successfully troubleshoot MS Outlook Qualifications Completion of an undergraduate degree and 3 or more years of experience. Additional years of experience will be accepted in lieu of a degree. Technologent is an Equal Opportunity Employer EEOAA EmployerVetDisabled for reasonable accommodations, please contact us at Technologent is a Global Provider of Edge-to-Edge Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT. Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.

Keywords: Technologent, Baltimore , Dekstop Engineer, Engineering , Columbia, Maryland

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