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Appliance Service Technician

Company: ABW Appliances
Location: Jessup
Posted on: November 23, 2020

Job Description:

Are you looking for a career, not just a job? Do you want to be a part of a reputable team with decades of experience? Do you enjoy working with customers? If you answered yes to any of these questions, then ABW Appliances is the company for you. ABW Appliances is a family owned business and has been growing into an industry leader since 1958. Our focus is on the home builder, designer trade, and retail markets while providing the best in luxury appliances, quality appliance installation, and dependable service within the Baltimore-DC Metro areas. ABW Appliances is currently seeking a professional, highly self-motivated Appliance Service Technician for our corporate headquarters. Excellent attendance, punctuality and positive attitude are essential for this position and our business. Position Summary:The Appliance Service Technician will be a full-time team player who is technically oriented and able to ensure fast, flexible, and expert service to resolve customer/product issues while maintaining the reputation of the company and its brands. Essential Functions:

  • Maintaining high-quality customer service and care.
  • Provide in-home diagnosis and repair of various home appliances.
  • Advise customers on the proper operation of their products to extend the life of the appliances.
  • Meeting key performance indicators and/or productivity goals.
  • Maintain company provided vehicle.
  • Various other duties as assigned..

    • Minimum 3-5 years of Appliance Repair experience preferred.
    • Working mechanical knowledge, including the use of a computer, tools and test equipment.
    • Refrigeration experience a plus.
    • Ability to accurately repair customer's appliances.
    • Ability to effectively communicate both verbally and in writing.
    • Must complete all technician training within required timeframes.
    • Must possess and maintain a valid driver's license and clean driving record.
    • Must be at least 18 years of age.
    • Ability to lift/move products weighing 50+lbs.Team Member Benefits:
      • Steady year-round work with the potential for performance bonuses.
      • Competitive benefits package which includes medical, dental, vision, 401k with company match, short-term and long-term disability, paid leave (vacation, personal, and holidays), and more.
      • Company provided uniforms, ongoing product training, laptop/tablet, and a company vehicle.PM20 PI126248005

Keywords: ABW Appliances, Baltimore , Appliance Service Technician, Engineering , Jessup, Maryland

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