Lead Solution Engineer
Company: Salesforce.com, Inc
Posted on: November 22, 2021
To get the best candidate experience, please consider applying
for a maximum of 3 roles within 12 months to ensure you are not
duplicating efforts.Job CategorySalesJob DetailsWe believe that
businesses today have more questions that need data-driven answers
than they have data analysts and scientists to answer them. What if
you were empowered to solve these sophisticated business problems
for Fortune 500 companies? What if you had the World's #1 CRM with
the #1 Analytics solution to achieve that goal? What if you could
work for a company that believes that equality and giving back to
the community are as meaningful as innovation and growth? What if
you could turn everyday business analysts into
#CitizenDataScientists and Trailblazers that transform their
businesses? All this in the Worlds #1 Best Place to Worksounds like
fiction, you say? Absolutely not! Here at Tableau & Salesforce, we
call it #DreamJob!Location: this role supports our Enterprise
Business Services territory throughout the United States. We
strongly prefer candidates living major metro areas in either the
Eastern or Central US timezones.As a Solution Engineer (SE) on our
One Analytics General Business Services team, you will become a de
facto expert in Salesforces complete analytic solution including
both Tableau and Tableau CRM products. Youll educate our customers
on how to leverage and integrate these products for use cases both
inside and outside of the Salesforce platform. Youll communicate
these use-cases, customer-specific Point of Views, features,
capabilities, and benefits of our modern analytics platform to our
Enterprise customers throughout the US. Youll consistently execute
outstanding presentations, using high-impact speaking and writing
skills, with the ability to create and deliver compelling product
demonstrations. These demonstrations will articulate the technical
advantages that benefit our customers' business as well as their
goals.You will have the opportunity to learn the Tableau Analytics
Platform offerings, the descriptive and predictive (AI/ML) use
cases that best leverage them and the IT environments with which
our platform integrates. As a technical lead to our sales team, you
will actively contribute to account planning and customer
adoption/success through alignment of customer goals using proven
best practices.Primary Responsibilities (Essential Functions):
- Arranges and conducts in-person (when safe to do so) &
web-based meetings as necessary to support pre-sales activities
(e.g., discovery, requirements analysis,
presentation/demonstration, etc.) with customers and
- Develops and delivers outstanding presentations and
demonstrations that range from standard to custom by generating
compelling, interactive points of view.
- Leverages the Tableau and/or TCRM platforms for Guided
Evaluations, Interactive Workshops and Proof-of-Concepts (POC)
- Formulates and leads all aspects of the technical sales
- Identifies other pre-sales resources required for deliverables,
ensuring customer satisfaction.
- Exercises independent judgment in methods, techniques and
evaluation criteria of obtaining results.
- Researches new technologies, tools and methodologies as they
emerge that may be applicable.
- Communicates daily with sales teams regarding sales activities
and tactics to support our customers.
- Acts as the customer advocate and liaison for product
management and development.
- Supports the sales teams readiness in the use of Tableau
products.Knowledge and Skill Requirements:
- Ability to work independently, multi-task and prioritize well
in a fast paced, dynamic work environment.
- Has solid listening skills. Can quickly digest information and
respond in an accurate and concise manner. Ability to respond
appropriately to complex questions.
- Can demonstrate knowledge of the Analytics industry, the
Analytics continuum from standard/operational reporting to
advanced/augmented analytics inclusive of an understanding the
basics of data science & machine learning.
- Can identify risk and communicate potential solutions.
- Able to effectively gives and receive feedback.
- Possesses analytical and strategic thinking skills.
- Is eager and able to learn new technologies and business
- Has excellent written and oral communication skills catering to
both business and technical audiences.
- Technical skill and/or ability to acquire in-depth
knowledge/use of Salesforce/Tableau products to effectively
position and convey the merits of the enterprise platform to
customers and prospects.
- Has an understanding of and experience in the Enterprise
- Bachelors degree in Computer Science or equivalent work
- 5+ years' Pre-sales experience or equivalent, ideally focused
on/within the Enterprise space.
- 3+ years experience using Tableau Software (inclusive of both
Tableau and Tableau CRM) or other business intelligence
- Demonstrated quantitative ability, such as statistics or
- Experience with databases and data analysis tools.
- Experience with network and web infrastructure.
- Experience with Enterprise ETL or Data Preparation tools is a
- Proficiency in technologies complimentary to Tableau software
such as the following: Enterprise software architectures,
Salesforce, cloud technologies (e.g., AWS, Azure, Google), ETL
(e.g., Informatica, Alteryx), SQL or MDX (e.g., MySQL, Snowflake,
PostgresSQL, Oracle, SQL.For Colorado-based roles: Minimum annual
salary of $75,000. You may also be offered incentive compensation,
bonus, restricted stock units, and benefits. More details about our
company benefits can be found at the following link:
https://www.getsalesforcebenefits.com/AccommodationsIf you require
assistance due to a disability applying for open positions please
submit a request via this Accommodations Request Form
.Posting StatementAt Salesforce we believe that the business of
business is to improve the state of our world. Each of us has a
responsibility to drive Equality in our communities and workplaces.
We are committed to creating a workforce that reflects society
through inclusive programs and initiatives such as equal pay,
employee resource groups, inclusive benefits, and more. Learn more
about Equality at Salesforce and explore our
benefits.Salesforce.com and Salesforce.org are Equal Employment
Opportunity and Affirmative Action Employers. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender perception or
identity, national origin, age, marital status, protected veteran
status, or disability status. Salesforce.com and Salesforce.org do
not accept unsolicited headhunter and agency resumes.
Salesforce.com and Salesforce.org will not pay any third-party
agency or company that does not have a signed agreement with
Salesforce.com (http://salesfore.com/) or Salesforce.org
.Salesforce welcomes all.Founded in 1999, Salesforce is the global
leader in Customer Relationship Management (CRM). Companies of
every size and industry are using Salesforce to transform their
businesses, across sales, service, marketing, commerce, and more by
connecting with customers in a whole new way. We harness
technologies that can revolutionize companies, careers, and,
hopefully, our world.Salesforce is built on a set of four core
values: Trust, Customer Success, Innovation, and Equality. By
making technology more accessible, we're helping create a future
with greater opportunity and equality for all. This has taken our
company to great heights, including being ranked by Fortune as one
of the Most Admired Companies in the World and one of the 100 Best
Companies to Work For eleven years in a row, and named Innovator of
the Decade and one of the Worlds Most Innovative Companies eight
years in a row by Forbes.There are those who choose to work with
the best and brightest. And then, there are those who want to do
more than just a job. They are the ones improving lives, not only
their careers. Having an impact now instead of later. Doing
something thats so much bigger than themselves, an industry, and
their company.We believe everyone can be a Trailblazer. Join
Salesforce and discover a future of new opportunities.
Keywords: Salesforce.com, Inc, Baltimore , Lead Solution Engineer, Engineering , Annapolis, Maryland
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