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Network Infrastructure Engineer

Company: System Soft
Location: Columbia
Posted on: September 25, 2022

Job Description:

Network Infrastructure EngineerFull Time (Permanent)Columbia, MD (Remote) PURPOSE:The Network Engineering infrastructure supports five thousand internal business clients, four million members, and sixty thousand providers across 20 CareFirst locationsResponsible for support of infrastructure used for business mission critical applications including Claims Processing, Enrolment, Financial and Portal websites and 250+ other applications.Engineer is accountable for departmental results and ensuring 99.99% availability for all systems, 7x24x365. Responsible for point of on-call escalation and emergency support.The CareFirst Network infrastructure consists of 20 different locations (2 data center hubs and 18 remote branches)The current Network Infrastructure environment consists of approximately:250 - Cisco Switches/Routers10 - F5 Load balancers750 - Cisco Wireless Access Points40 - VeloCloud SDWAN devices60 - Service provider circuits (Internet, MPLS and DWDM)Experience with F5 and cloud based (Azure and AWS) load balancing platforms.Experience and/or working knowledge of the various cloud connectivity platforms (i.e., Microsoft ExpressRoute and AWS Direct Connect).Deep knowledge and "hands-on" experience with the various Palo Alto firewall platforms. This includes the Palo Alto Panorama and Prisma platforms.Experience with software maintenance and major code upgrades on Cisco, Palo Alto and F5 platforms. This also includes the ability to adapt to on demand emergency security patching.Deep knowledge and experience with SNMP, NetFlow and Syslog tools.Complex troubleshooting skills within an enterprise-wide network. Especially in high pressure situations.Accurately account for hardware and software licenses on many different hardware and software systems. There should be no material discrepancies during vendor software auditsResponsible for the enterprise's cloud platforms and connectivity options. Includes AWS Direct Connect, Microsoft O365 and Azure ExpressRoute productsResponsible for the enterprise's telephony networking connectivity platforms. Includes Verizon VoIP SIP trunking, NICE Call Center as a Service and Unified Communications platforms such as Microsoft TeamsResponsible for the network monitoring and troubleshooting. Includes the following platforms: SolarWinds, AppNeta PathView, Opengear out of band access, Netscout and Iota packet capture, IXIA IxChariot and packet broker taps.Responsible for supporting the enterprise's business resumption and disaster recovery strategiesManage the SDWAN contract with the current Managed Service Provider (QOS Networks) and consultant (Chesapeake NetCraftsmen)QUALIFICATION REQUIREMENTS:Required: This position requires a bachelor's degree and 8-10 years of experience in IT Operations or Systems Support, or total equivalent work experience. Proven ability to organize and manage multiple projects and to deliver projects on time and on budget. Requires excellent analytical and problem-solving skills required with multiple infrastructure groups. Candidate should have excellent analytical, interpersonal and problem-solving skills.Position requires experience with Network technology: LAN, WAN, SAN, switches, and routers. Candidate needs experience managing, troubleshooting hardware/software problems. Experience managing circuit procurement and management with large Telecom provides. Requires experience managing cloud network connectivity. Implementation and management of SD-WAN. Experience using network monitoring tools i.e. Solarwinds, Appneta, DataDog, etc.

Keywords: System Soft, Baltimore , Network Infrastructure Engineer, Engineering , Columbia, Maryland

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