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Lead Field Infrastructure Engineer

Company: Connexions Data Inc
Location: Greenbelt
Posted on: December 9, 2018

Job Description:

My client in Greenbelt, MD is looking for a Lead Field Infrastructure Engineer for a 3+ year position. The ideal candidate will have the following experience:

  • Lead and motivate a team of Field Infrastructure Analysts responsible for providing end user support to Field offices and Census Field agents.
  • Develop & Maintain Field Infrastructure Analysts training documentation, provide formal and continuous training to ensure high quality service response.
  • Work with analysts and customers to collect information about problems and lead customers through diagnostic procedures to determine the source issue(s); troubleshoot to determine problems for operating systems, applications, network, or mobile issues.
  • Must have in-depth knowledge of the following technologies to support to end users:
    • Account Management functions in Active Directory
    • Mobile device management for Smartphone/mobile device (iphone, ipad, windows tablet)
    • PC/laptops (Windows 10)
    • Virtual Desktop (VDI) (Windows 10)
    • Outlook Web Application (OWA)
    • MS Office 365 / SharePoint
    • Personal Identity Verification (PIV) Cards
    • Multi-Function Network Printers
    • Other end user hardware & software technologiesWould this be something that might interest you? If yes, please submit your updated resume in Word format for consideration. This position is open to candidates with 10+ years of IT experience. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Thank you,Joanne - provided by Dice infrastructure

      Keywords: Connexions Data Inc, Baltimore , Lead Field Infrastructure Engineer, Engineering , Greenbelt, Maryland

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