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Sr. RD Manager, User Experience Design

Company: BD Medical
Location: Baltimore
Posted on: December 5, 2019

Job Description:

Locations ========= Baltimore, Maryland Job Description Summary ======================= Integrated Diagnostic Solutions (IDS) is seeking a Sr. R & D Manager, User Experience Design (UXD) who is responsible for planning and managing the Human Factors, User Interaction Design, and Visual Brand Language development and deployment team across new product development and product improvement projects. The UXD team is responsible for defining the hardware and software interface for our lab automation and diagnostic instrument systems for intuitive and error free interaction by point-of-care, hospital and lab clinicians and administrators. The Sr. R & D Manager, User Experience Design will collaborate with Marketing and Engineering leaders to drive user-centric design strategies and practices across projects and platforms. This position is extremely collaborative and requires a high degree of organizational savvy, professionalism, and empathy for the customer. Job Description =============== BD Integrated Diagnostic Solutions (IDS) is seeking a Sr. R & D Manager, User Experience Design (UXD) who is responsible for planning and managing the Human Factors, User Interaction Design, and Visual Brand Language development and deployment team across new product development and product improvement projects. The UXD team is responsible for defining the hardware and software interface for our lab automation and diagnostic instrument systems for intuitive and error free interaction by point-of-care, hospital and lab clinicians and administrators. The Sr. R & D Senior Manager , User Experience Design will collaborate with Marketing and Engineering leaders to establish UXD strategy, and drive user-centric design strategies and practices across the IDS portfolio, with a focus on new product development.projects and platforms. The Manager must be able tosuccessful candidate will approach the Human Factors / User Experience design process in a flexible and creative manner. This position is extremely collaborative and requires a high degree of organizational savvy, professionalism, and empathy for the customer. UXD team members and external partners engage in customer research and create deliverables such asincluding instrument industrial design, usability testing, user needs analyses, task flow analyses, ethnography reports, journey maps, use error analyses, low- and high-fidelity prototypes, interaction specifications, and screen assets. The successful applicant will manage highly collaborative, fast-paced, cross-functional teams, deploying Agile SCRUM development practices to deliver products with best-in class user experience. BD s ongoing design and development work includes both Windows Embedded and desktop applications development, as well as web-based and mobile device interfaces. Responsibilities * Mobilizes UXD team members to serve as liaisons between business and technical teams, and work with development teams to help design hardware, workflow and user interfaces that effectively support user needs * Builds, grows, and manages a team of user experience, industrial and user interface designers * Works collaboratively to develop a unified vision for the User Experience Design in IDS, fully compliant with the BD Identity standards, and leveraging and appropriately aligning with other BD instrumentation businesses. * Aligns Visual Brand Language, Human Factors, and User Interface Design to communicate harmonized BD IDS values to our customers. * Develops UXD processes and best practices, and inculcates their adoption across IDS * Provides UXD budgeting, scoping, and project definition for new product development teams * Works closely with Product Managers to help align product development with customer needs and effectively translate into best-in-class solutions * Collaborates with key product stakeholders to understand and support business goals for existing and new products, and to ensure those goals are supported in the solution design * Works within the Quality System to ensure that compliant documentation is in place for all design decisions, and that customer feedback is incorporated into usability design and testing * Develops high quality UXD product deliverables throughout the product lifecycle for numerous hardware and software projects. * Provides project management documentation and tracking for projects with UX components * Works with UX team to plan, usability test, develop success criteria, analyze results, and provide recommendations in accordance with FDA and other regulatory guidance (where applicable) * Participates in medical industry workgroups and leadership teams. Represents BD by speaking at conferences and giving presentations to BD cross-functional teams * Provides supervision and leadership for staff development, implementation of performance standards, performance appraisals, and human resource planning. Qualifications * Bachelor Degree is required from an accredited university with focus in User-Centered Design, Human Factors, Cognitive Psychology or Interaction Design. Masters degree preferred. * Minimum of 7 years of UXD experience with a demonstrated track record of success in designing multiple simultaneous, complex systems in a fast paced, collaborative environment * Minimum of 3 years experience leading functions/teams with direct and/or indirect reports with proven leadership and project management skills * Proven ability to lead, inspire, and organize design teams to deliver superior experiences through user-centric design methodologies * Able to interact effectively with product and development teams at all levels, fostering strong relationships * Strong leadership, project management, consensus-building, negotiation, and decision-making skills * Experience incorporating UXD work into Agile Scrum development processes * Experience applying UXD to product design and development for healthcare devices in a regulated environment * Proficiency in creating wireframes/mockups/prototypes depending on need for project. * Demonstrated design skills and strong command of visual attributes including hardware form, color, information organization, language composition, typography, graphics, and color. * Understanding of standard user-centered design methodologies and common software development practices. * Experience developing and deploying Visual Brand Language standards * Knowledge of microbiology or molecular diagnostics is desirable #LI-TECH Primary Work Location ===================== USA MD - Baltimore Additional Locations ==================== Work Shift ==========

Keywords: BD Medical, Baltimore , Sr. RD Manager, User Experience Design, Executive , Baltimore, Maryland

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