General Manager

Company: Le Pain Quotidien
Location: Baltimore
Posted on: March 28, 2020

Job Description:

Looking for a sustainable career? Grow organically with Le Pain Quotidien!We are a growing international restaurant company with over 200 locations in more than 17 countries worldwide. We take pride in creating an innovative menu with fresh seasonal organic ingredients from local growers served by passionate team members who not only love what they do but love what they serve! But our "organic and locally grown" efforts go beyond the counter too! We take pride in our ability to grow talent from within by creating an entrepreneurial environment for our leaders where they can flex their experience in ways that not only grow their business skills but also their "life" skills.We are currently searching for a General Manager who can bring their experience to our communal table and adapt it to help us grow our brand. The ideal candidate will have a passion for food, developing talent, and exceeding expectations! At LPQ, our leaders are expected to role model our 3 core competencies (building a high performing team, achieving measurable results and delivering a brand-worthy guest experience). In exchange, we offer a competitive total pay and benefit package and an opportunity to balance work and life without compromising your career growth.RESPONSIBILITIES- Serves as a role model for Le Pain Quotidien's 10 qualities; represents the image and leadership style that is reflective of Le Pain Quotidien's core values- Acts as an ambassador for LPQ in restaurant's neighborhood- Sets a vision for their restaurant- Enriches the Le Pain Quotidien experience by being a presence on the floor and effectively builds relationships with our guests- Leads the team to provide consistent execution and exemplary service to our guests on a daily basis- Confidently handles guests complaints, concerns and service issues with grace; focuses on finding solutions and resolving issues quickly to protect the LPQ experience for our guestsREQUIREMENTS- A.A. or equivalent from a 2-year college or technical school; or two to three years related experience or training.- B.S./B.A desirable- Must have State/Local Food Handler's certifications (varies by city and state)- Must have State/Local Alcohol Training and/or certifications (varies by city and state)- Computer skills and prior experience managing office paperwork- Flexibility in schedule with the ability to work early mornings, weekends, and evenings- Displays desired Le Pain Quotidien 10 qualitiesTHE IDEAL CANDIDATE WILL:- Passionate about food, health, and Le Pain Quotidien- Understand the meaning of organic, gluten free, and vegan- Ability to develop positive working relationships will all restaurant employees and work as a part of a team by helping others as needed or requested.- Ability to be solution-oriented with a passion and desire to "get to yes"- Ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments- Ability to exhibit a cheerful and helpful attitude and provide exceptional customer service- Ability to adapt to changing customer volume levels with a sense of urgency- Ability to demonstrate a complete understanding of the menu- Ability to be cross-trained in all areas of the restaurant- Ability to speak, read, and understand the primary language(s) of the work location

Keywords: Le Pain Quotidien, Baltimore , General Manager, Executive , Baltimore, Maryland