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Director of Sales Operations

Company: Arena Analytics
Location: Baltimore
Posted on: February 25, 2021

Job Description:

Who We AreAre you enjoying your job-seeking process? Can you imagine a better way? We at Arena not only imagine a better way, we are working toward making it a reality.Resumes, pedigree, assessments, and personal connections have proven time and again to be ineffective at predicting actual job performance. These age-old processes reinforce bias. They burden the applicant and the employer with administrative tasks. And they contribute little insight and information to guide either party in determining if they are a good match.At Arena, you can help replace these outdated processes, one client at a time.* Help organizations increase retention by putting the right people in the right jobs.* Remove Bias from the hiring process. Sure, lots of products say it, but ask us how we do it. * Be a part of a stable, fast growing company where we recognize that creativity, openness, and opportunity are what lead to achieving our mission.* Be a key member of our organization helping Sales and Marketing drive toward our mission.WHAT YOU'LL DO:The Director of Sales Operations will support sales and Company strategy by effectively using Salesforce.com (SFDC) to analyze marketing and sales metrics, facilitate accurate forecasting, and ensure data governance across all teams using SFDC. You will create team efficiency and execution through an in-depth analysis of current workflows and provide recommendations for process improvement to management.You will:* Own Salesforce (SFDC):* Build and maintain reports and dashboards for Marketing, Sales, and Client Success teams* Drive SFDC enhancements and new feature adoption to maximize effectiveness and efficiency* Partner with Finance to track all revenue and contract terms in SFDC. * Work with marketing when campaigns leverage SFDC and Pardot* Share expertise and suggestions for business improvement, tool/s selection, and system automation efforts* Work very closely with SDR (lead generation) team to ensure goals are achieved* Provide performance metric reporting for monthly and quarterly meetings with the board, investors, and leadership * Help coordinate the forecast cadence * Help coordinate client handoff process for the sales team and client success managers.* Work with Sales Management to plan and execute sales meetings on a weekly and quarterly basis.* Monitor and update accounts in alignment with territory/market vertical assignments.* Provide assistance with administrative tasks in managing sales personnel.SKILLS YOU'LL NEED:* Experience with Salesforce and Pardot (or another marketing automation platform) is required* 5 years of experience administering in Sales/Growth/Revenue Operations* Strong Microsoft Excel and Powerpoint skills * Ability to learn systems quickly with little or no guidance * Demonstrated ability to work effectively with cross-departmental teams * Ability to work within a team growing from 5 to 15+* Experience coordinating and managing campaigns. A thorough understanding of the metrics and reporting on campaign performance.WHY YOU'LL LOVE THIS JOB* The mission, the people, and the work.* The mission: work on a project that is making the world a better place.* The people: work for a high growth company and learn in an environment where people care about growth and work/life balance.* The work: pragmatically use amazing technology.* Competitive salary, benefits, and equity.Powered by JazzHRdP4gkItzSS

Keywords: Arena Analytics, Baltimore , Director of Sales Operations, Executive , Baltimore, Maryland

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