Director of Operations

Company: Peninsula Regional Medical Center
Location: Salisbury
Posted on: February 25, 2021

Job Description:

Directs operations of TidalHealth Medical Partners primary care practices. Oversees compliance with regulatory requirements and standards.-- Actively leads and/or participates in projects, work groups, committees, and staff meetings.-- Positively interacts with a wide variety of individuals including providers, patients, co-workers, and vendors.-- Remains resilient and professional in the face of multiple tasks.-- Utilizes critical thinking skills, prioritizes workloads, and works independently to achieve goals.-- Monitors support for practices to meet organizational quality and efficiency goals through optimizing practice workflow. General Responsibilities

• Provides direct supervision of manager of support services and practice managers.--
• Conducts staff interviewing, hiring, assessment, training, coaching, retraining/performance improvement, and disciplinary action as needed. Completes performance evaluations.--
• Performs human-resources related functions as required.--
• Participates in staff development and leadership development programs.--
• Assesses, develops, implements, and maintains oversight of office processes and work flows.--
• Oversees project management and provider/practice start-up.
• Addresses patient experiences and performs recovery as required.
• Reviews/completes event reporting and conducts necessary follow-up.
• Makes timely, appropriate decisions, and utilizes sound judgment to handle situations to resolution and/or refers to appropriate person(s) when necessary.
• Gathers data, maintains, assesses, and reports statistics.--
• Assists with budget development and monitoring, approves and monitors expenditures.
• Upholds the organizations' Mission, Values and Goals by adhering to Standards of Performance.
• Promotes, establishes, and maintains collaborative working relationships with TidalHealth management and staff to achieve goals.--
• Demonstrates responsibility and accountability for own professional performance.
• Interacts with all in a courteous and respectful manner, inspiring confidence by performing and communicating in a professional and ethical manner.
• Demonstrates a thorough knowledge of key responsibilities. Is technically adept at all facets of work.
• Participates in team-based patient-centered care delivery.--
• Keeps abreast of trends and changes to improve quality and safety in the care of the patient.

Keywords: Peninsula Regional Medical Center, Baltimore , Director of Operations, Executive , Salisbury, Maryland