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Manager Loan Servicing

Company: Jobot
Location: Baltimore
Posted on: November 22, 2021

Job Description:

Manage a team of Growing Loan Servicing at Extremely Stable and Growing Lender!This Jobot Job is hosted by: Mark RaffleAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $75,000 - $95,000 per yearA bit about us:We are a Stable and Growing Commercial Lender looking to add management to our Loan Servicing DepartmentWhy join us?Great Pay Great TeamGreat BenefitsGreat Career Growth!!Job Details

  • Responsible for managing and administering all facets of the Collections Servicing function including Residential, Commercial Real Estate Loan portfolios
  • Monitors and administers Investor delinquency processing and reporting, not limited to the Serviced By Others, Freddie Mac and Fannie Mae portfolios.
  • Oversees, for the portfolio, the maintenance and ongoing financial activities through the loan life cycle. This may include loan payments and advances, pay downs/payoffs, Assumptions, hardship modifications, deferments, renewals and extensions maintenance as well as general customer service inquiries.
  • Monitors productivity and efficiency of department establishes internal procedures, implements process improvements and ensures compliance with all laws and regulations. This may include loan payments corrections and advances, pay downs, Hardship modifications.
  • Possesses a high level working knowledge of core banking platforms and internal department processes with respect to Real Estate Taxes and Insurance in order to service loans efficiently in accordance with best practice as well as Bank and regulatory policies and procedures.
  • Responsible for developing and maintaining all loan servicing procedures.
  • Serves as liaison and main operational contact between Lending, Business Development, Legal, Compliance, Information Systems and 3rd party service providers, regulators and auditors.
  • Exhibits a high level understanding of the relationship between process, core system, data and reporting.
  • Provides applicable departments and senior management with monthly reporting of activity trends and dashboard metrics used to monitor/measure overall performance and integrity of loan portfolios. Manages the process, preparation and integrity of loan information.
  • Proactively manages and measures performance and coach's staff to ensure procedures are followed, service and performance standards are met.
  • Responsible for training the Collection and Escrow Loan Servicing staff in all aspects of processing, documentation preparation, tracking, and compliance with regulations and Bank policies. Exercises the usual authority of a manager concerning; performance appraisals, staffing, employee development, salary recommendations, disciplinary situations and terminations.Job Requirements:
    • Bachelor Degree in Finance, Accounting or Business related field preferred
    • Minimum of 5 years financial services experience,
    • Minimum of 2 years of managerial or supervisory experience;
    • Demonstrates an ability to read and interpret loan documentation;
    • Ability to recommend performance metrics for speed, quality, and efficiency and streamline processes;
    • Strong accounting skills preferred along with strong communication, customer service and interpersonal skills;
    • Strong analytical and problem solving abilities to creatively address business issues relating to loan servicing;
    • Exceptional written and verbal communication skills. Ability to effectively interact with all levels of the organization including senior management;
    • Excellent decision-making, problem solving and organizational skills with the ability to multi-task;
    • Ability to build effective relationships internally with multiple business unitsInterested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Baltimore , Manager Loan Servicing, Executive , Baltimore, Maryland

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