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Medical Office Manager Odenton Maryland

Company: HCRC Staffing
Location: Glen Burnie
Posted on: November 22, 2021

Job Description:

Medical Office Manager Odenton Maryland

Our award winning medical practice is looking for an experienced candidate to add to add to our team. Must be willing to travel locally to all clinic locations as needed.
The office manager provides outstanding support to staff, physicians, and healthcare providers while providing exceptional care to patients and customers. They ensure that patients are welcomed in a warm and friendly manner and sees that their needs and expectations are met.
They are responsible for working closely with the practice administrator to ensure the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter. This is a working manager position. You will be required to check in, check out, and room patients during staff lunches, busy periods, and when staff are out.
This position is the face of the office and must be able to handle many tasks simultaneously. This can be a high stress position. You must be organized and ready for a challenge.
Primary Responsibilities of the site supervisor but not limited to:
Display Exceptional Customer Service Skills
Training of employees
Excellent follow-up to ensure that employees stay on task
Greeting Patients and checking them in and out
Insurance verification, form completion and scanning documents
Answering incoming calls, returning calls & taking messages for providers
Rooming patients and assisting providers as needed
Dispensing medication
Managing all supplies in office and keeping close track of inventory levels
Scheduling procedures
HR responsibilities including but not limited to PTO tracking, payroll, hiring and firing staff, training Staff, and continuous follow up
Collections at the front desk, bank deposits, post office runs
Participating in all staff meetings
Helping practice administrator improve processes of the office
Handling customer service complaints
Other duties as assigned
Qualifications and Requirements:
Bachelors degree required, management classes preferred.
3 or more years of experience in a medical office including front and back office
2 years of supervisor experience
Excellent computer proficiency with MS Office: Outlook, Word and Excel
Excellent Customer Service skills
Must be able to open and close office.
Must be able to direct staff and handle multiple situations simultaneously

please send CV to Brian Torchin.

Brian Torchin / CEO
HCRC Staffing

Keywords: HCRC Staffing, Baltimore , Medical Office Manager Odenton Maryland, Executive , Glen Burnie, Maryland

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