Regional Director of Installation

Company: Nu Look Home Design
Location: Laurel
Posted on: January 16, 2022

Job Description:

The Director of Installations is responsible for overseeing the Production, Installation and Service teams to ensure each area is properly staffed and trained to operate within the mission of the company and deliver exceptional customer service.

Responsibilities
Oversee production, installation and service teams to ensure each area is properly staffed and trained to operate within the mission of the company and deliver exceptional customer service
Conduct formal and informal employee reviews with direct reports annually, or as needed
Collaborate with Recruiting to hire direct reports as required to meet the business needs.
Recruit, train and maintain professional installation crews that meet all company licensing, insurance & equipment requirements.
Implement new goals, tools & ideas to ensure the department is operating efficiently & that exceptional customer service is being met.
Evaluate and manage department performance by gathering, analyzing and interpreting data and metrics.
Collaborate with leadership to make decisions on departmental activities and set strategic goals.
Review financial information and recommend operational budget adjustments to promote profitability.
Make responsible decisions which could affect the profitability of the company.
Ensure job site safety inspections & tailgate meetings are being conducted on a regular basis.
Investigate, document and serve as a point of all safety
Collaborate with Accounting to resolve AP and AR discrepancies associated with your responsibilities.
Report negative & positive feedback to Managers under supervision as needed.
Oversee the Service Department, address service issues that cannot be handled by the Service Coordinator and/or Service Manager
Other duties as assigned

Qualifications:
High school diploma or GED and a minimum of 10 years of experience managing installations in the construction or exterior home improvement industry with prior supervisory responsibility or an equivalent combination of education and experience
Associates Degree Preferred
OSHA30 certified preferred
Exceptional verbal and written communication skills
Microsoft windows - Outlook, Word, Excel, PowerPoint proficient
Valid Driver's License

Work Environment:
This job operates in a professional climate-controlled office environment.

Physical Demands:
While performing the duties of this job, the employee is regularly required to Communicate and converse with employees in the English language. The employee must be able to remain in in a stationary position 50 percent of the time and occasionally move about inside the office to access file cabinets and machinery, etc. The employee must be able to operate a computer constantly and other office machinery.

Keywords: Nu Look Home Design, Baltimore , Regional Director of Installation, Executive , Laurel, Maryland