Director of Information Systems

Company: Kiddie Academy
Location: Abingdon
Posted on: June 26, 2022

Job Description:

Kiddie Academy -, a leading provider of educational child care centers, is looking for a talented and motivated [POSITION] to join our company as we continue to expand and grow nationwide. If you are passionate about making an impact in the lives of families and communities nationwide and want to work with an inspiring and talented team, we encourage you to apply!About the job:The Director of Information Systems leads the Technical Operations (TechOps) team at Kiddie Academy. This position provides management, direction, design, and support of the IT solutions that enhance mission-critical business operations. This position joins the cross-functional Technology management team, collaborating and communicating together to advance and elevate the goals and culture of the entire Technology department.
This position reports directly to the Vice President of Technology and is based in our corporate office located in Abingdon, Maryland. It is an exempt position, classified as Director Level for benefit purposes.
ESSENTIAL FUNCTIONS

• 
  Develops and maintains a highly effective Technology Operations (TechOps) team through hiring, training, mentoring, and evaluating staff
• Assists in the management of the IT budget and controls expenses effectively
• Collaborates directly with the Technology management team to advance and elevate the cross-functional goals and culture of the entire Technology department
• Collaborates directly with all corporate departments to provide the capabilities, tools, and support needed to perform their roles
• Coordinates, selects, and manages external vendors supporting TechOps operations and projects
• Keeps current on technology trends affecting areas of functional oversight with a forward-looking view to increase innovation and ensure compliance across the organization
• Establishes TechOps team goals and develops project plans to effectively manage the TechOps team using tools and techniques defined by the Technology management team to deliver technology projects on time and under budget
• Implements necessary processes and controls to protect and secure company data and systems
• Ensures service-level agreements are maintained for company hardware, software, and IT services
• Ensures proper Help Desk support services are provided to corporate users
• Identifies, recommends, develops, implements, and supports cost-effective technologysolutions for all aspects of the organization
  • Improves existing software programs and implements new applications to meet future business needs
  • Administers and manages projects that deal with upgrades and maintenance of company information systems
  • Provides education and training across the entire organization for the continued advancement of technology-related knowledge and skills
    ADDITIONAL RESPONSIBLITIES
    • 
      Performs other similar or related duties as necessary
      About you:QUALIFICATIONS
      • 
        7+ years experience managing IT-related functions
      • Bachelors degree in Information Technology or related field
      • Strong communication skills
      • Leadership experience
      • Goal oriented
      • Budget management
        TECHNICAL QUALIFICATIONS
        • 
          Extensive knowledge of hybrid and cloud network and system design best practices
        • Knowledge of virtualization concepts and techniques
        • Knowledge of Microsoft Azure and Microsoft 365 environments
        • Proven experience maintaining and supporting Windows-based environments, including Active Directory, Windows Server and DNS
        • Proven experience securing networks and resources using modern techniques and solutions to prevent cyberattacks, data breaches and data loss
        • Demonstrated experience implementing incident response, disaster recovery, and business continuity processes
        • Experience supporting technology for remote workforce including remote desktop and VPNStrong grasp of current and evolving technology trends
          Why join the Kiddie Academy team?Kiddie Academy - Educational Child Care has been preparing young minds for future success since its founding in 1981. With 300 independently owned franchises throughout the United States, this stable company is poised for continued growth. In this role, you will
          • truly make a lasting impact in the lives of families, communities, and entrepreneurs nationwide
          • enjoy generous benefits, including 100% company-paid medical and life insurance for you, plus company-paid dental and vision for you and your family; generous 401K match; childcare tuition discounts; paid maternity/paternity leave, and more
          • generous paid time off and holidays, paid volunteer time off to support local nonprofits, and an allowance of remote workdaysFor the second-straight year, Kiddie Academy - Educational Child Care ranked tops among child care category in Entrepreneur's 2021 Fastest-Growing Franchises rankings and in Franchise Gator's 2021 Top Franchises List. Locally, we are ranked by the Baltimore Business Journal as #14 on its list of Top 100 Private Companies, #24 on its list of the Top 50 Fastest-Growing Private Companies in Greater Baltimore, and in the top 10 Best Places to Work in 2020, 2021 and 2022.
            Our franchisees and customers come from all walks of life and so do we.We hire great people from a wide variety of backgrounds, not just because it's the right thing to do,but because it makes our company stronger.

Keywords: Kiddie Academy, Baltimore , Director of Information Systems, Executive , Abingdon, Maryland