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Convention Service Manager- Crowne Plaza College Park

Company: Remington
Location: Greenbelt
Posted on: January 27, 2023

Job Description:

Job Description


  • To negotiate with the guest and other patrons for banquets, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function.
  • Works closely with set up person for all catering functions to insure maximum utilization of facilities.
  • Prepare monthly inventory of all catering office supplies and requisition same for General Manager's approval.
  • Train, coordinate and supervise regarding the duties of the banquet captain and the banquet staff.
  • Maintain budgeted sales quotas.
  • Solicit banquet business, correctly enter bookings in diary and finalize these functions.
  • Handle changes in information listed on Banquet Event Orders(BEO)effectively.
  • Finalize details on Banquet Event Order Sheets from the sales department by making customer contact, receiving finalized program and publishing BEO's for distribution.
  • Meet or exceed own booking goals each month by talking and personally meeting with customers to sell hotel function space.
  • Perform MOD responsibilities as directed by property policy.
  • Accurately prepare weekly forecast for banquet functions.
  • Provide site tours to potential customers of the hotel's banquet facilities.
  • Perform MOD responsibilities as directed by property policy.
  • Know your work schedule and follow it with a high degree of reliability.
  • Work in a cooperative and friendly manner with fellow associates.
  • Maintain professional attire and personal hygiene.
  • Maintain a clean, neat and orderly work area.
  • Read, understand and follow all policies, procedures and practices
  • Inform management promptly of any work-related problems or guest complaints.
  • Practice "aggressive hospitality" and provide guest satisfaction.
  • Provide for a safe work environment by following all safety and security procedures and rules.
  • Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, guests and associates.
  • Know all emergency procedures (fire, severe weather, bomb threats, guest accidents/illness, etc.).
  • May perform additional duties as required

    Location Description

    6404 Ivy Lane, Greenbelt, Maryland 20770

    Crowne Plaza College Park- Washington D.C. is a premium business hotel near College Park, Maryland that offers guests a one-of-a-kind experience just minutes from the U.S. capital. This property is conveniently located near the University of Maryland, Capitol One Field, and the Xfinity Arena which makes getting to business meetings, conferences, or sporting events a breeze. Guests can revel in upscale comfort and the distinct sleep advantage program before venturing to their plans in the DMV area.


    Position Summary: To coordinate, manage, and prepare all event documentation and coordinate with Sales, property departments and client to ensure consistent, high level of service throughout all phases of property events. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities by up-selling and offering enhancements.

Keywords: Remington, Baltimore , Convention Service Manager- Crowne Plaza College Park, Executive , Greenbelt, Maryland

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