Convention Service Manager- Crowne Plaza College Park
Company: Remington
Location: Greenbelt
Posted on: January 27, 2023
Job Description:
Job Description
Responsibilities:
- To negotiate with the guest and other patrons for banquets,
meetings and other functions, all arrangements, suggesting menus,
bar set up, room arrangements as per policy and procedure. On
completion of negotiations, inform other departments of
arrangements in writing which are necessary to assure success of
the function.
- Works closely with set up person for all catering functions to
insure maximum utilization of facilities.
- Prepare monthly inventory of all catering office supplies and
requisition same for General Manager's approval.
- Train, coordinate and supervise regarding the duties of the
banquet captain and the banquet staff.
- Maintain budgeted sales quotas.
- Solicit banquet business, correctly enter bookings in diary and
finalize these functions.
- Handle changes in information listed on Banquet Event
Orders(BEO)effectively.
- Finalize details on Banquet Event Order Sheets from the sales
department by making customer contact, receiving finalized program
and publishing BEO's for distribution.
- Meet or exceed own booking goals each month by talking and
personally meeting with customers to sell hotel function
space.
- Perform MOD responsibilities as directed by property
policy.
- Accurately prepare weekly forecast for banquet
functions.
- Provide site tours to potential customers of the hotel's
banquet facilities.
- Perform MOD responsibilities as directed by property
policy.
- Know your work schedule and follow it with a high degree of
reliability.
- Work in a cooperative and friendly manner with fellow
associates.
- Maintain professional attire and personal hygiene.
- Maintain a clean, neat and orderly work area.
- Read, understand and follow all policies, procedures and
practices
- Inform management promptly of any work-related problems or
guest complaints.
- Practice "aggressive hospitality" and provide guest
satisfaction.
- Provide for a safe work environment by following all safety and
security procedures and rules.
- Comply with all applicable federal, state and local laws and
ordinances as they apply to the hotel, guests and
associates.
- Know all emergency procedures (fire, severe weather, bomb
threats, guest accidents/illness, etc.).
- May perform additional duties as required
Location Description
6404 Ivy Lane, Greenbelt, Maryland 20770
Crowne Plaza College Park- Washington D.C. is a premium business
hotel near College Park, Maryland that offers guests a
one-of-a-kind experience just minutes from the U.S. capital. This
property is conveniently located near the University of Maryland,
Capitol One Field, and the Xfinity Arena which makes getting to
business meetings, conferences, or sporting events a breeze. Guests
can revel in upscale comfort and the distinct sleep advantage
program before venturing to their plans in the DMV area.
Requirements
Position Summary: To coordinate, manage, and prepare all event
documentation and coordinate with Sales, property departments and
client to ensure consistent, high level of service throughout all
phases of property events. Ensures their property events have a
seamless turnover from sales to service back to sales. Recognizes
opportunities by up-selling and offering enhancements.
Keywords: Remington, Baltimore , Convention Service Manager- Crowne Plaza College Park, Executive , Greenbelt, Maryland
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