Account Manager - MD, DE, and NC
Company: Danaher Corporation
Location: Baltimore
Posted on: May 28, 2023
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Job Description:
Chromatography, the science of separation, affects the lives of
almost everyone. Phenomenex's chromatography products advance the
future of scientific analysis and investigation, ensuring the
quality of essentials like your food, water, shampoo, and even cold
medication. We strive to provide the best tools and resources
possible to help scientists improve global health and well-being,
including award-winning liquid chromatography, gas chromatography,
and sample preparation products. Be part of our global success,
centered on a commitment to developing novel analytical chemistry
solutions, unique marketing, and exceptional customer service and
support.
Phenomenex is one of 10 Life Sciences companies of Danaher.
Together, we accelerate the discovery, development and delivery of
solutions that safeguard and improve human health.
POSITION SUMMARY:
Maintain and manage specific outside territory, by meeting and
exceeding sales, gross profit, and unit goals. Manage customer
accounts to ensure advanced service and technical support to
customers with on-site consultative visits on a regular and ongoing
basis. The territory for this position is the state of Maryland,
Delaware and North Carolina.
DUTIES AND RESPONSIBILITIES:
Originate phone calls, respond to incoming calls and provide
technical information with regards to Chromatography related
products, complex troubleshooting and services
Ensure that assigned territory meets sales, gross profit, and unit
goals
Build account relationships beyond the buying level to ensure
involvement of key decision makers
Coordinate customer visits to provide technical information,
product demonstration and/or technical seminar. Attend local vendor
shows and company sponsored trade shows
Implement account action plans, review performance and improve
current account sales & support programs for the territory
Manage and maintain information in customer database system
Provide updates to Sales Manager regarding achievement of goals,
trends and competition
Act as a resource for colleagues which may include coaching,
mentoring, and training
Gain market share through key account acquisition within
territory/region
Understand customer decision-making process and sales cycle
Perform other job-related duties as requested
KNOWLEDGE, SKILLS AND EXPERIENCE:
Bachelor's Degree in Chemistry, Biology or other related Science
required
Ability to analyze, facilitate dialogue across a group or team,
communicate difficult concepts and negotiate with others to adopt a
new or different point of view.
Advanced knowledge of sales principles and methods of negotiation,
and demonstrated advanced capability to identify business
opportunities
Good working knowledge of Chromatography
Biopharma experience and knowledge preferred
A proven track record of success in Sales/Customer Service type
roles preferred
Ability to strategically plan, organize, and allocate resources to
meet the needs of the business
Experience in customer relationship management software desired
Travel based on the needs of the territory
At Phenomenex we believe in designing a better, more sustainable
workforce. We recognize the benefits of flexible, remote working
arrangements for eligible roles and are committed to providing
enriching careers, no matter the work arrangement. This position is
eligible for a remote work arrangement in which you can work
remotely from your home. Additional information about this remote
work arrangement will be provided by your interview team. Explore
the flexibility and challenge that working for Phenomenex can
provide.
#LI-MH3
When you join us, you'll also be joining Danaher's global
organization, where 80,000 people wake up every day determined to
help our customers win. As an associate, you'll try new things,
work hard, and advance your skills with guidance from dedicated
leaders, all with the support of powerful Danaher Business System
(https://www.danaher.com/how-we-work/danaher-business-system) tools
and the stability of a tested organization.
Given the essential job duties of this position, the employee is
required to be fully vaccinated against COVID-19 as a condition of
employment, subject to reasonable accommodation and applicable
law.
Danaher Corporation and all Danaher Companies are committed to
equal opportunity regardless of race, color, national origin,
religion, sex, age, marital status, disability, veteran status,
sexual orientation, gender identity, or other characteristics
protected by law. We value diversity and the existence of
similarities and differences, both visible and not, found in our
workforce, workplace and throughout the markets we serve. Our
associates, customers and shareholders contribute unique and
different perspectives as a result of these diverse attributes.The
EEO posters are available here
(https://www.dol.gov/agencies/ofccp/posters) .We will ensure that
individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to
perform crucial job functions, and to receive other benefits and
privileges of employment. Please contact us at
applyassistance@danaher.com to request accommodation. If you've
ever wondered what's within you, there's no better time to find
out.
Keywords: Danaher Corporation, Baltimore , Account Manager - MD, DE, and NC, Executive , Baltimore, Maryland
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