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Director, Competitive Intelligence & Analytics (Hybrid)

Company: CareFirst, Inc.
Location: Baltimore
Posted on: September 22, 2023

Job Description:

As a member of the Enterprise Strategy function, the Director of Competitive Intelligence and Analytics leads a team of professionals focused on the collection and synthesis of market and competitor intelligence that provides insights and predictions on how, when, and where market components might move. CareFirst is looking to enhance its competitive intelligence function by leveraging data assets to help the strategy team and the broader organization infuse external insights and data in decision-making. The position partners closely with peers and other stakeholders to help identify new products, go-to-market and corporate strategies and support of customized analysis for internal consulting projects.ESSENTIAL FUNCTIONS:Develop a vision and roadmap for the Competitive Intelligence and Analytics team that helps shape future strategic decision-making with sound data solutions. Analyze national and regional healthcare trends, competitor developments and business models, and potentially disruptive forces, and determine implications for the company's business strategies. Regularly lead and influence meetings with executives related to strategic intelligence; and connecting the dots between intelligence and strategic direction.Delivers expert level consultation and data driven guidance to Executive leadership and Business areas to determine corporate wide and divisional objectives and goals. Conducts detailed analyses & synthesis of competitive intelligence and market insights data from a variety of public and proprietary sources and prepare easily digestible reports. Uncovers strategically important insights from multiple data sources and distill findings into actionable reports. Assess the strategic and tactical implications of each set of findings and make recommendations for corrective actions and strategic business recommendations to leadership as necessary. Autonomously present research findings via written reports and oral presentations to stakeholders across CareFirst.Manage a team with a focus on the development of analytics capabilities to support strategic priorities, including best practices. Partner with stakeholders to understand data requirements and with internal and/or external resources to develop tools and services such as segmentation, modeling, dashboard development, decision aids, and business case analysis to support the organization. -Foster an inclusive and welcoming culture within the Competitive Intelligence and Analytics team, promoting close collaboration and career development. Lead the development of scalable and actionable data products, working with stakeholders to define the necessary architecture, collection methodologies, and standards. Manage a team that utilizes knowledge of modern statistical and machine learning techniques to answer complex questions that support key business decisions. Build compelling presentations that synthesize findings, explain the story behind the numbers, and communicate actionable recommendations.QUALIFICATIONS:Education: Bachelor's Degree in Business, Economics, Social Sciences, Statistics, Mathematics or related fieldExperience:

  • 8 years Progressive experience in an enterprise strategy, competitive intelligence, or data analytics role
  • 3 years management experiencePreferred Qualifications:
    • Graduate degree at the Master's or PhD level in Business, Market Research, or other quantitative discipline is preferred.Knowledge, Skills and Abilities (KSAs):
      • Ability to quickly and creatively analyze quantitative and qualitative information related to health industry trends, products, customer feedback, and internal performance; make strategy recommendations; and make timely decisions in a fast-paced high-pressure environment.
      • Strong negotiation and relationship building skills.
      • Knowledge of budget control methods, policies, and procedures
      • Strong research and strategic analysis skills.
      • Proficient in Microsoft Applications
        Salary Range: $151,040 - $280,368Salary Range DisclaimerSalary -will -be -based -on -education, -location, -experience, -certifications, -etc. -In -addition to -your -salary, CareFirst offers benefits such as -a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the -Company to provide equal employment opportunities to all -qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.PHYSICAL DEMANDS:The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.Sponsorship in USMust be eligible to work in the U.S. without Sponsorship.Not finding the right job?
        Stay informed about future openings by joining one of our Talent Networks!Serving Maryland, the District of Columbia, and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueCross BlueShield Medicare Advantage is the shared business name of CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc. and CareFirst Advantage DSNP, Inc. CareFirst BlueCross BlueShield Community Health Plan Maryland is the business name of CareFirst Community Partners, Inc. In the District of Columbia and Maryland, CareFirst MedPlus is the business name of First Care, Inc. In Virginia, CareFirst MedPlus is the business name of First Care, Inc. of Maryland (used in VA by: First Care, Inc.). CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc., CareFirst Advantage DSNP, Inc., CareFirst Community Partners, Inc., CareFirst BlueCross BlueShield Community Health Plan District of Columbia, CareFirst BlueChoice, Inc., First Care, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. BLUE CROSS -, BLUE SHIELD - and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or generic information.Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. To comply with this law, CareFirst must collect information regarding an employee's identity and employment eligibility and document that information on a document referred to as Form I-9, Employment Eligibility Verification, no later than three business days from when the employee begins work for pay. If you are hired, you will be required to provide certain information on the form necessary to establish your identity and eligibility to work in the United States and certain required supporting documents.If you experience any technical difficulties during this process, please send an email detailing the specific problem you are having to and we will respond as soon as possible.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) If you believe that you have experienced discrimination, contact OFCCP at 800-397-6251 (TTY 877-889-5627 ) or .

Keywords: CareFirst, Inc., Baltimore , Director, Competitive Intelligence & Analytics (Hybrid), Executive , Baltimore, Maryland

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