Family Services Manager - Head Start
Company: The Y of Central Maryland
Posted on: February 10, 2024
Overwhelmingly, people who decide they want to be a part of the
Y in Central Maryland tell us they do so because it reflects their
values and a conscious decision, they've made about how they choose
to live their lives. The happiest and most fulfilled Y associates
are those who are motivated to help others and who want to be a
part of something larger than themselves. If this speaks to your
heart, then we invite you to join our team. Be a part of a
charitable, mission-driven organization that works for individual
and community well-being for all, for a better us.
The Family Services Manager is responsible for supporting the
larger system of social services coordinated by Head Start.
Implements the core family partnership, parent engagement, and
community partnership functions for the program. Knowledge of the
principles of family support and case management is necessary to
collaborate with related service areas and to communicate with
internal and external stakeholders. Applying a family-centered
philosophy in services to motivate Head Start families to increase
their participation and involvement with their children's education
is a key focus for this position.
Family Partnership Building
- Recruit, enroll and engage in a process of collaborative
partnership building with 45-50 families of children receiving Head
- Conduct home visits annually, and as needed with each family,
based on the family's identified tier level.
- Ensure meetings and one-on-one interactions are respectful of
each family's diversity and cultural background.
- Work with families on an individualized basis to identify
family goals, strengths, and necessary services and supports
through the Family Needs Assessment, and track progress on family
goals set in the Family Partnership Agreement.
- Ensure parents have opportunities to enhance their skills and
knowledge in the following areas: Child growth and development;
Prevention of child abuse and neglect; Family literacy;
Preventative health and safety; Maintaining a medical home;
Community advocacy; and Transition activities.
- Arrange for education and other appropriate interventions
related to family or individual mental health services, substance
abuse, child abuse and neglect and domestic violence, if
- Take an active role in community planning and advocacy to
improve the delivery of services to children and families.
- Encourage volunteers to participate in the Head Start
- Maintain ongoing weekly contact with Teaching Associates in
order to integrate Family Partnership Goals with classroom efforts,
ensure integrated child and family curriculum, gain information
regarding child performance in the classroom and plan family
- Plan and attend parent committee meetings and family
- Assist families in making the transition out of the Head Start
- Assist with health and developmental screenings within the
45/90 day requirements.
- Provide crisis intervention for families as needed.
Recordkeeping & Reporting
- Participate in on-going Data Management System Training.
- Maintain and update child health records, follow up on
referrals for support services, and ensure all documentation is
current in PROMIS/COPA.
- Submit reports as requested, such as monthly summary tracking
- Assist in the documentation of in-kind toward the non-federal
- Monitor monthly parent committee funds.
- Maintain confidentiality in regards to Associate and family
- Participate in Associate meetings, conferences, professional
development (Governance and ERSEA within 90 days of hire) and
workshops as assigned.
- Mandated reporter as stated in Child Abuse and Neglect
- Be present at work in order to provide consistency of
- Be a contributing team member in a positive/productive
- Demonstrate the commitment to the Y's mission, values, and
policies in the performance of daily duties.
- Perform any other work-related duties as requested by your
- Must pass physical examination, background check, and
- Must have a valid driver's license.
- Must have access to reliable transportation.
- Basic computer literacy in email, word processing and internet
Education and FSA Levels
Family Services Advocate I AA in Social Science related field of
Family Services Advocate II: BS in Social Service related field of
Family Services Advocate III: Master's Degree in Social Work (MSW)
or related field of study
- Training related to social, human or family services, Head
Start experience preferred
- Assisting parents of young children in advocating and decision
making for their families
- Ability to develop positive relationships with children and
- Ability to effectively communicate through verbal and written
- Maintain certification in CPR and First Aid
- Y mandated training within 90 days of hire
- Work flexible hours to meet the needs of the families
ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS:
- Able to lift a child weighing 40 pounds, 20 times a day if
The Y in Central Maryland provides equal employment opportunities
(EEO) to all employees and applicants for employment. Moreover, the
Y is firmly committed to celebrating and achieving diversity and
inclusion in all we do. We strive to be an anti-racist organization
and expect all associates to treat others with respect, kindness
and dignity, at all times. Thank you for considering working for
the Y in Central Maryland. If being a part of our cause feels right
for you, we hope you will join us.
- Job Family Early Childhood Development
- Pay Type Hourly
Keywords: The Y of Central Maryland, Baltimore , Family Services Manager - Head Start, Executive , Parkville, Maryland
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