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Learning and Development Manager

Company: 14 West
Location: Baltimore
Posted on: June 15, 2019

Job Description:

Overview14 West, an Agora Company, is looking for a Learning and Development Manager to join our team in the historic neighborhood of Mount Vernon in Baltimore, MD.

The Learning & Development (L&D) Manager plays a key partnership role to all of The Agora Companies and is responsible for managing the delivery and implementation of training programs enterprise-wide. This position is responsible for the overall design, development and execution of learning, training and professional development initiatives focused on helping individuals across the organization. These offerings include facilitated and self-directed skill development programs for people leaders and individual contributors.

In 2016, 2017 and 2018, 14 West was voted one of Baltimore's Top Workplaces by The Baltimore Sun. You can learn more about life at 14 West by checking out our WestWord blog.Responsibilities

  • Partner with department leaders to determine training needs.
  • Serve as an advisor on effective learning, training and development strategies to improve or add training curriculums.
  • Work independently, with internal subject matter experts (SMEs), L&D colleagues and external vendors to design, develop and deliver solutions that help professionals build the needed technical and non-technical skills.
  • Leverage best practices and innovations; consult on a variety of different media to engage the learner.
  • Manage program facilitator relationships including coaching on design and delivery standards.
  • Manage end-to-end program operations including costs, communications, program delivery and evaluation.
  • Use evaluation data to measure impact and improve curriculums; continuously assess delivery process improvement opportunities.


    • Minimum of 5 years of learning, training and/or professional development experience (or equivalent) in a complex/professional organization.
    • Experience using LMS systems highly preferred.
    • Proven results with planning, creativity, and deployment of learning initiatives linked to business outcomes.
    • Develop learning solutions in a variety of modalities (e.g., eLearning, microlearning, eBook, video, job aids) using standard development tools.
    • Knowledge of adult learning principles and practices in multiple learning modalities.
    • Strong project management skills and ability to multi-task and prioritize in a fast-paced environment.

    • Demonstrated ability to translate project goals into a plan and effectively leverage available resources to meet goals and timeline while keeping track of details.
    • Ability to communicate and consult with multiple levels of the organization.
    • Knowledge of Agile is a plus.
    • Strong written and verbal communication, presentation skills, and interpersonal skills.

      We offer a wide variety of benefits, programs, and services to our employees, including:

      • Medical, vision, and dental insurance plans.
      • Employer-subsidized parking.
      • 401(k) plan with employer matching.
      • Generous vacation time and paid holidays.
      • Fitness programs and discounts.
      • Casual dress code.

        If interested, please submit a resume and application to the link provided.

        About 14 West

        14 West is the business services arm of The Agora, a network for more than 40 of the world's most innovative media and marketing companies. By relying on us, The Agora Companies enjoy the unique luxury of focusing on the work they want to do--- not the work they have to do. We share a history and a heritage with the businesses we support, and custom tailor our administrative and technical strategies to suit them. We believe passion is a critical ingredient in the services we provide. And we strive to deliver leading-edge yet sustainable solutions that promote perpetual growth.


Keywords: 14 West, Baltimore , Learning and Development Manager, Executive , Baltimore, Maryland

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