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Medical Office Assistant CMA - PRN

Company: Johns Hopkins University
Location: Baltimore
Posted on: January 27, 2023

Job Description:

Medical Office Assistant CMA - PRN

Requisition #: 616426
Location: Howard County General Hospital, Columbia, MD 21044
Category: Nursing Support/Patient Care
Work Week: Casual (less than 20)
Weekend Work Required: Yes
Date Posted: Jan. 17, 2023

Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Requisition #: 505343

Location: 10700 Charter Drive, Suite 205, Columbia, MD 21044

Shift: Need to be available Mon-Thurs 8am-8pm and Fridays 8am-5pm and one Saturday a month from 8am-12pm

Casual, on-call (16 hours)

Day Shift, 8:00 am - 8:00 pm

Weekend work required

Non-Exempt; Pay Grade:

Position Summary: NF

1. Collects patient information at intake.
2. Use automated systems to expedite patient scheduling, pre-registration, check-in and check-out.
3. Consistently and accurately coordinates appropriate patient visits between various departments according to departmental guidelines.
4. Contacts insurance company via telephone according to department guidelines when necessary to obtain referrals/authorization etc. Accurately verifies referral and authorization information and enters into computer system according to departmental guidelines
5. Collect all co-pays, coinsurances or outstanding balances at the time of service. Reconcile daily receipts for review. Informs patients of costs of care being provided, and guides them to appropriate resources for further information, or assistance.
6. Assist with answering/triaging various in-basket tasks such as patient messages, appointment information and staff messages.
7. Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages and directing patient flow.
8. Answers phones and provides routine information to callers. Sends medical questionnaire forms to patients to obtain missing information when necessary.
9. Regularly inventory's office equipment and supplies and follows department guidelines regarding ordering
10. Performs chart review prior to clinic visit to obtain historical data.
11. Obtains and records in the electronic medical record (EPIC), medical history, chief complaint, and vital signs to include: temperature, pulse, respiration, blood pressure, weight and height Obtains additional data from patient and significant other based on initial data collection. Reports abnormal findings to the provider in a timely manner.
12. Assists patients to exam room and prepares patients for examination. Identifies patients with special needs.
13. Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment).
14. Confirms and clarifies written orders prior to implementation of delegated tasks.
15. Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures.
16. Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
17. Appropriately obtains and manages clinic collect lab specimens per the EPIC process.
18. Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
19. Identifies patient's need for additional information, and refers to appropriate healthcare resources. In close partnership with health care team, assures smooth and efficient patient flow and clinical operation.
20. Problem solves obstacles to throughput process and notifies manager and patients of wait time. Identifies opportunities for performance improvement and provides input for the development of solutions.
21. Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms and equipment.
22. Performs preventative maintenance for clinical equipment to ensure proper performance. Reports findings to appropriate person or arranges for repairs as required.
23. Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.


High school diploma or GED equivalent.

Work Experience:

One year work experience in a similar service-oriented industry preferred.
At least one year clinical experience required with phlebotomy experience strongly preferred


CMA certified. Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, or NAHP) required.

Current CPR required

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

To apply, visit


Keywords: Johns Hopkins University, Baltimore , Medical Office Assistant CMA - PRN, Healthcare , Baltimore, Maryland

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