Clinical Customer Service Coordinator -Surgery
Company: Johns Hopkins University
Location: Baltimore
Posted on: January 27, 2023
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Job Description:
Clinical Customer Service Coordinator -Surgery
Requisition #: 614530
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Non-Clinical Professional
Work Shift: Day Shift
Work Week: Full Time
Weekend Work Required: No
Date Posted: Dec. 13, 2022
Join an amazing global healthcare organization!
Excellent compensation package!
Awesome benefits, including dependent tuition reimbursement!
Requisition #: 614530
Location: 1800 Orleans St., Baltimore, MD 21287
Shift:
Full Time (40 hours)
Day Shift; 8:00am - 4:30pm
Exempt
Position Summary:
The Clinical Customer Service Coordinator (CCSC) reports to the
Nurse Manager on the unit. Responsible for facilitating information
exchange between customers: patients, families, healthcare team,
other departments, vendors, or outside agencies. Serves as an
initial point of contact for customers either in person or by
phone. Performs a variety of integral activities to assist medical,
nursing and administrative staff to meet unit, department, and
institutional needs. Assists with the overall coordination,
planning, development and implementation of assigned projects.
Oversees front-desk and administrative duties. Responsible for
day-today supervision and performance management of clerical
support staff.
Education:
Associate's Degree required. Bachelor's degree preferred.
Work Experience:
Knowledge of office and administrative procedures and ability to
organize and prioritize tasks normally acquired through two to
three years of related experience. Requires comprehensive
understanding of personal computers and demonstrated proficiency in
the use of standard word processing, presentation and spreadsheet
software ie. Microsoft Word, Excel, Power Point, etc.
Knowledge/Skills:
JHM prioritizes the health and well-being of every employee. Come
be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We
are committed to creating a welcoming and inclusive environment,
where we embrace and celebrate our differences, where all employees
feel valued, contribute to our mission of serving the community,
and engage in equitable healthcare delivery and workforce
practices
Johns Hopkins Health System and its affiliates are an Equal
Opportunity / Affirmative Action employers. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
and expression, age, national origin, mental or physical
disability, genetic information, veteran status, or any other
status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free
workplace employers.
To apply, visit
https://jobs.hopkinsmedicine.org/job/clinical-customer-service-coordinator-surgery-non-clinical-professional-johns-hopkins-hospital-b-614530-4d5c4/
jeid-4fbd75a4e8e2324cb461d98e174b8b69
Keywords: Johns Hopkins University, Baltimore , Clinical Customer Service Coordinator -Surgery, Healthcare , Baltimore, Maryland
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