Nursing Support Supervisor
Company: Option Care Health
Location: Annapolis
Posted on: May 28, 2023
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Job Description:
Extraordinary Care. Extraordinary Careers.
With the nation's largest home infusion provider, there is no limit
to the growth of your career.
Option Care Health, Inc. is the largest independent home and
alternate site infusion services provider in the United States.
With over 6,000 team members including 2,900 clinicians, we work
compassionately to elevate standards of care for patients with
acute and chronic conditions in all 50 states. Through our clinical
leadership, expertise and national scale, Option Care Health is
re-imagining the infusion care experience for patients, customers
and employees.
As a proud recipient of the Gallup Exceptional Workplace Award, we
recognize that part of being extraordinary is supporting and
building a workforce that is as diverse as the patients and
communities we serve.
Join a company that is taking action to develop a culture that is
more inclusive, respectful, engaging and rewarding for all team
members. We are committed to hiring, developing, and retaining a
diverse workforce.
COVID-19 Vaccine Requirements:
As a leading healthcare provider, we have an undeniable
responsibility to protect the health and safety of our patients,
customers and team members.
Option Care Health requires that all employees be fully vaccinated
against the COVID-19 virus. If you are offered and accept a
position, your employment will be contingent upon proof of
vaccination, or approved medical or religious accommodation. Proof
of vaccination will be required during the onboarding process;
application for medical or religious accommodations will be
required to be submitted within 5 business days of start date. If
medical and/or religious accommodation requests are denied, you
must take steps to be fully vaccinated, or your employment will be
terminated.
Job Description Summary:
The Nursing Support Supervisor is a qualified professional who is
responsible to assist the Area Director of Nursing and Nurse
Manager in the compliance of patients with prescribed drug
therapies in accordance with the Option Care policies, Federal,
State, professional standards of practice and accrediting body
requirements. The Nurse Support Supervisor oversees administrative
support staff positions of schedulers and clerks.
Job Description: ---
Job Responsibilities:
Oversees staff responsible for arranging patient care.
Supervises, monitors and evaluates the quality and effectiveness of
patient care across the support team.
Facilitates patient complaints or issues for resolution or to
appropriate department
Insures management is aware of staffing needs and requirements.
Has oversight of scheduling needs with staffing availability.
Supports and monitors daily activities with regard to effective
agency operations and communication.
Utilizes knowledge of documentation and billing requirements for
home health/infusion care goods and services.
Assists in development and implementation and evaluation of nursing
support staff continuing education and orientation programs.
Monitors and assists with the coordination of all agency activities
related to nursing including direct and indirect patient
services.
Assists with contact to patients and clinicians to schedule and
confirm deliveries and visits (PTO Coverage)
Speaks knowledgeably of the scope of services that are available
through Option Care: Description of available services is accurate;
Provides support to sales professionals.
Participates as a member of the professional advisory committee,
infection prevention and process improvement teams, including
conducting chart audits. Identifies opportunities for improvement
and communicates to the Area Director of Nursing and Nurse Manager
and/or Director of Operations.
Participates in nursing department on call responsibilities as
needed.
Maintains confidentiality of patient and proprietary
information.
Supervisory Responsibilities:
Does this position have supervisory responsibilities? Yes.
(i.e. hiring, recommending/approving promotions and pay increases,
scheduling, performance reviews, discipline, etc.)
Basic Education and/or Experience Requirements:
Minimum of 2 years of home health care experience providing
specialty nursing care, such as infusion therapy, maternal-child
health, disease state management pediatric nursing, etc.
At least 1 year of experience directly or indirectly managing
people including hiring, developing, motivating and directing
people as they work, OR at least 3 years of relevant nursing
experience with demonstrated progression.
Required certification in CPR.
Basic Qualifications:
Access to a reliable means of transportation which will enable the
incumbents to make home visits to treat/attend to their patients.
If such means of transportation would include a personal vehicle, a
valid driver's license and a proof of insurance would be
required.
Experience applying knowledge of local, State, Federal, accrediting
body, and OSHA rules and regulations.
Experience providing customer service to internal and external
customers, including meeting quality standards for services, and
evaluation of customer satisfaction.
Experience in the indirect management of team members, including
assisting in the development, training and assignment of
work/projects to other members of a team.
Experience using time management skills such as
prioritizing/organizing and tracking details and meeting
deadlines of multiple projects with varying completion dates.
Basic level skill in Microsoft Word (for example: opening a
document, cutting, pasting and aligning text, selecting font type
and size, changing margins and column width, sorting, inserting
bullets, pictures and dates, using find and replace, undo, spell
check, track changes, review pane and/or print functions).
Basic level skill in Microsoft Excel (for example: opening a
workbook, inserting a row, selecting font style and size,
formatting cells as currency, using copy, paste and save functions,
aligning text, selecting cells, renaming a worksheet, inserting a
column, selecting a chart style, inserting a worksheet, setting
margins, selecting page
orientation, using spell check and/or printing worksheets).
Travel Requirements:
Preferred Qualifications & Interests:
LPN or LVN with a license in the current state of practice
3-5 years of management experience in home health care setting.
Due to some state pay transparency laws, below is the minimum pay
for the position:
Salary to be determined by the applicant's education, experience,
knowledge, skills, and abilities, as well as internal equity and
alignment with market data.
Minimum pay is $28.83 Benefits:
-401k
-Dental Insurance
-Disability Insurance
-Health Insurance
-Life Insurance
-Paid Time off
-Vision Insurance
Option Care Health subscribes to a policy of equal employment
opportunity, making employment available without regard to race,
color, religion, national origin, citizenship status according to
the Immigration Reform and Control Act of 1986, sex, sexual
orientation, gender identity, age, disability, veteran status, or
genetic information.
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For over 40 years, Option Care Health has provided adult and
pediatric patients with an alternative to hospital infusion
therapy. With more than 2,900 clinical experts, Option Care Health
is able to provide high-quality infusion services for nearly all
patients with acute and chronic conditions across the United
States, resulting in high quality outcomes at a significantly
reduced cost. Option Care Health has more than 70 infusion
pharmacies and 100 alternate treatment sites. We are guided by our
purpose to provide extraordinary care that changes lives through a
comprehensive approach to care along every step of the infusion
therapy process including: intake coordination, insurance
authorization, resources for financial assistance, education and
customized treatments.
Keywords: Option Care Health, Baltimore , Nursing Support Supervisor, Healthcare , Annapolis, Maryland
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