Experience Planning Operations Associate

Company: Pinell Studios
Location: Columbia
Posted on: February 18, 2026

Job Description:

Job Description Job Description We are seeking a detail-oriented and client-focused Experience Planning Operations Associate to support clients with coordinating their travel-related plans. This role centers on organization, communication, and ensuring all arrangements are accurately prepared and confirmed. In this position, you will assist clients by gathering information, researching options, and coordinating reservations while maintaining clear documentation. This is an excellent opportunity for someone who enjoys helping others, managing logistics, and delivering consistent service. Key Responsibilities Communicate with clients to understand preferences, timelines, and budgets Research lodging, transportation, and experience options Coordinate reservations and confirm all details Create itineraries and organize supporting documents Assist with changes or updates when required Provide professional support before, during, and after each trip Qualifications Strong organizational and multitasking skills Clear, professional communication abilities Comfortable working independently Prior coordination, hospitality, or customer service experience preferred What We Offer Flexible work environment Training and ongoing guidance Access to professional planning tools Opportunities for long-term growth

Keywords: Pinell Studios, Baltimore , Experience Planning Operations Associate, Healthcare , Columbia, Maryland