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Customer Service Representative

Company: Cummins Label Inc.
Location: Baltimore
Posted on: October 19, 2020

Job Description:

Customer Service Representative Duties and Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures

Customer Service Representative Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule

Keywords: Cummins Label Inc., Baltimore , Customer Service Representative, Hospitality & Tourism , Baltimore, Maryland

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