GREETER
Company: Dollar Tree Stores
Location: Baltimore
Posted on: January 13, 2021
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Job Description:
General Summary:As a Family Dollar Greeter you will be
responsible for providing exceptional customer service by greeting
customers, assisting with shopping needs and protecting store
assets through observation of customers and Store Team Members
under the Store Manager direction. Responsibilities include
reducing losses, improving compliance, protecting company assets,
and reviewing daily audits with Store Managers. In addition, you
will communicate feedback to Performance Manager (PM), District
Manager, or Market Auditor.Principal Duties & Responsibilities:*
Greets and assists customers in a positive, approachable manner and
maintains a positive Company image to community.* Assists Store
Manager in asset protection duties by being aware of customers
while they are in the store and providing excellent customer
service; addresses all EAS alarms by following Company procedures.*
At the direction of the Store Manager, observes transactions at the
register and activity throughout the store to ensure protection of
store assets. Reports any suspicious activity to Store Manager.* At
the direction of the Store Manager, checks security camera and
alarms daily for proper functioning, conducts daily audits, and
monitors Fire and ADA safety requirements.* Completes bag checks,
including in-store returns as directed.* All other duties as
assigned by Performance Manager (PM), District Manager, or Market
Auditor.Position Requirements:* Education: Prefer completion of
high school or equivalent. Ability to read and interpret policy,
procedural, and training manuals and other operational directives
and communications.* Requirements: Ability to travel locally as
needed and scheduled. Valid Driver's License is required.*
Experience: Prefer some experience working with people and general
public; Work in retail, hotel, restaurant, grocery or drug store
environment is preferred. Previous Loss Prevention experience is
required.* Physical Requirements: Ability to regularly lift up to
40 lbs. (and occasionally, up to 55 lbs.) from floor level to above
shoulder height; must be able to meet demands of frequent walking,
standing, stooping, kneeling, climbing, pushing, pulling, and
repetitive lifting, with or without reasonable accommodation.*
Availability: Ability to work flexible, full-time schedule to
include days, evenings, weekends and holidays.* Skills &
Competencies: Customer Focus, Developing Potential, Results Driven,
Strong Organizational Skills, Communication Skills, Problem
Solving/Decision Making, Job Knowledge and Relationship
Management.Our teams are working tirelessly to provide a clean and
safe environment for our Associates and customers. We continue to
enhance and modify our protocols, as appropriate. This includes:*
Plexiglass guards at cash registers* Associates conduct home health
screenings two hour prior to their shift* Managers conduct in-store
health screenings of each associate prior to shift* Cleaning
protocols that include hand sanitizer and supplies to clean
throughout the day* Social Distancing by maintaining at least six
feet between yourself and shoppers* Face masks and gloves for
Associates to wear during their shifts
Keywords: Dollar Tree Stores, Baltimore , GREETER, Hospitality & Tourism , Baltimore, Maryland
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