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Area Manager

Company: Mission BBQ
Location: Baltimore
Posted on: January 14, 2021

Job Description:

We are looking for friendly folks like you to join our team! MISSION BBQ is unlike any other restaurant concept in the country. We serve the most authentic, mouth-watering all-American food anywhere - with a side order of patriotism! Our team is on a mission to make a difference across the country and in our communities. And right now, we're looking for Great People to join us as we grow again.What we do:* A great Place to Work - You will be part of an elite team, yet some might say we're a family* Home for the Holidays - Closed on New Year's Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas Day* We Encourage Giving Back - Thanking Our Uniformed American Heroes. Helping out in the Communities we serve. It's the right thing to do and we support your extra efforts* Opportunity for Advancement - Grow as we grow! MISSION BBQ looks forward to seeing our Teammates succeed and do our best to help with training, a supportive, nurturing environment and commit to promoting from withinJob DescriptionPerforms the following tasks on an on-going basis:* Continuously provides teammates with verbal recognition, direction, and support.* Communicates with teammates to keep them informed of restaurant, regional, and corporate procedures.* Communicates with managers to evaluate work procedures, review restaurant standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that arise.* Listens to comments, criticisms, and feedback from guests, teammates, and other managers to gain an understanding of areas of strength and opportunity to improve personal and restaurant performance.* Teaching, coaching, leading and developing Salaried Managers and the entire restaurant management team.* Monitors and coaches teammates on performance, compliance with procedures, and workload.* Creates and modifies the weekly work schedule to accommodate teammates, volume, or other emerging trends.* Conducts meetings with teammates to communicate incentive programs, implement new products and procedures, and discuss areas of opportunity, specials, events, etc.* Ensuring restaurant managers maintain acceptable staffing levels in all departments to build sales and improve profitability.* Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience.* Drive performance and sales levels improvements for all restaurants.* Ensure market is showing continuous improvement in driving performance and utilizing performance management skills.* Diagnose and help troubleshoot business opportunities.* Monitors job openings resulting from promotions, terminations, and reorganizations to prepare for internal or external search for replacements.* Screens, tests, and interviews applicants using selection tools to assess candidates' qualifications.Executes the following tasks during all shifts:* Prepares restaurant and teammates for shift and ensures the restaurant is ready to be open to standards.* Inspects teammates' work areas for cleanliness to acknowledge teammates' work, delegate other cleaning duties, and/or okay him or her to go home.* Performs teammates' tasks such as preparing menu items and cleaning to ensure quality of the guest experience and to help employees.* Greets teammates as they begin their shifts to promote an atmosphere where they feel welcomed, important, valued, and to ensure they are ready for work.* Inspects food items to ensure freshness and proper temperature.* Monitors restaurant to ensure everyone is providing quality food and service to guests and that safety and sanitation standards are being met.* Expedites food preparation to ensure food is prepared and delivered in a timely fashion.* Resolves all guest complaints by listening to their issues and finding solutions.* Ensures all teammates follow sanitation, safety, and security procedures (e.g., panic buttons, alarms).Minimum requirements:* College coursework preferred; high school diploma or equivalency required.* Previous supervisory OR hospitality industry experience required; both preferred.* Proficiency communicating (speaking, reading, and writing) in English; bilingual preferred.* Must be at least 21 years of age.

Keywords: Mission BBQ, Baltimore , Area Manager, Hospitality & Tourism , Baltimore, Maryland

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