Housekeeping Supervisor
Company: The Westin Annapolis
Location: Annapolis
Posted on: August 7, 2022
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Job Description:
Overview
Maintain the building to ensure safe and clean experience for hotel
guests, associates and vendors. Provide Housekeeping Team direction
and support.
Responsibilities
- Supervise the housekeeping staff; providing open communication,
training, coaching and counseling and providing performance
feedback to ensure maximum efficiency.
- Interview, hire, train, recommend performance evaluations,
resolve problems, provide open communication and recommend
discipline and/or termination when appropriate.
- Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, health/sanitation standards and
regulations to achieve a high level of cleanliness and guest
satisfaction.
- Issue assignments to staff reviewing special requests and areas
of concentration to ensure a smooth flow of the housekeeping
operation.
- Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest
satisfaction.
- Log items into the Lost and Found and answer inquires to maintain
controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate
protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a
regular basis.
- Perform any other job related duties as assigned.
About Us
Recently renovated, The Westin Annapolis has an unparalleled
downtown location and our welcoming atmosphere invites our guests
to visit, enjoy and stay awhile. We offer great team member
incentives such as free employee meals, provided uniforms as well
as our convenient location to local attractions. The Westin
Annapolis is a great place to work with a family friendly
environment that allows us to work hard but have fun doing so.
Apply today to learn more about joining our team!We value U.S.
military experience and invite all qualified military candidates to
apply.
Keywords: The Westin Annapolis, Baltimore , Housekeeping Supervisor, Hospitality & Tourism , Annapolis, Maryland
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