Assistant Store Manager

Company: Hispanic Alliance for Career Enhancement
Location: College Park
Posted on: April 29, 2025

Job Description:

Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:

• Success: Our winning team pursues excellence while learning and evolving
• Career growth: We develop industry-leading talent because Ross grows when our people grow
• Teamwork: We work together to solve hard problems and find the right solutions
• Our commitment to Diversity, Equality & Inclusion, and our community: We celebrate backgrounds, identities, and ideas because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. In 2023, revenues reached $20.4 billion. We are a Fortune 500 company committed to an inclusive work environment with continuous learning and development opportunities.GENERAL PURPOSE:Responsible for managing and supervising all areas assigned by the Store Manager, following policies related to Customers, Associates, and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager leads the entire store to ensure standards and best practices are maintained.ESSENTIAL FUNCTIONS:General Operating Requirements:
  • Lead company best practices and maximize productivity.
  • Analyze store reports to evaluate expenses and performance.
  • Communicate variances to standards to the Store Manager.
  • Ensure proper scheduling of Associates.
  • Ensure compliance with regulations.
  • Schedule and complete associate cleaning tasks.
  • Accept special assignments from leadership.
  • Manage payroll administration and reporting.Organizational Development:
    • Assist in recruiting, hiring, training, and developing associates.
    • Ensure compliance with personnel policies.
    • Address associate relations issues as needed.Expense Control:
      • Monitor expenditures within budget.
      • Control payroll hours and adjust to business trends.Maintaining a Safe & Secure Environment:
        • Prioritize safety in all activities.
        • Ensure associates understand emergency procedures.
        • Maintain safety policies for all.
        • Facilitate safety meetings.Customer Service:
          • Treat all with respect.
          • Demonstrate courtesy and professionalism.
          • Implement customer service and merchandise presentation programs.
          • Supervise and coach associates in service roles.Personal and Store Brand:
            • Represent and support the company brand.
            • Maintain a professional appearance and store environment.
            • Ensure cleanliness and organization.Merchandise Processing and In-Store Marketing:
              • Manage merchandise recovery, sizing, and markdowns.
              • Organize merchandise per guidelines.
              • Manage merchandise processing efficiently.Loss Prevention:
                • Train associates on loss prevention.
                • Demonstrate integrity and safeguard assets.
                • Lead inventory and monitor policies.Competencies:
                  • Manage work processes, demonstrate business acumen, plan and prioritize, build talent, collaborate, lead by example, communicate effectively, ensure accountability and execution.Qualifications and Skills:
                    • 2+ years of retail management experience.
                    • Ability to supervise, motivate, and communicate effectively.
                    • Handle multiple tasks, prioritize, and exercise judgment.
                    • Maintain high customer service standards.
                    • Fluent in English.
                    • Willing to work evenings and weekends.
                    • Perform basic retail math.Physical Requirements/ADA:
                      • Operate store equipment.
                      • Stand, walk, and move around extensively.
                      • Perform physical tasks such as bending, squatting, lifting over 25 lbs.
                      • Use janitorial and store equipment.Supervisory Responsibilities:
                        • Direct supervision of all non-exempt associates.Disclaimer:This description summarizes primary duties and is subject to change. Ross is an equal opportunity employer and values diversity and inclusion.Compensation and Benefits:The pay range is $18.50 - $22.37, dependent on experience and location. Benefits include insurance programs, discounts, 401K, employee assistance, and more. Full-time employees may be eligible for additional benefits and bonuses.
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Keywords: Hispanic Alliance for Career Enhancement, Baltimore , Assistant Store Manager, Hospitality & Tourism , College Park, Maryland