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Seafood Customer Service

Company: Wegmans
Location: Woodbridge
Posted on: May 25, 2018

Job Description:

Our Seafood department offers a variety of fresh, unique fish and prepared seafood items to our customers. In this role, you'll provide incredible service by educating customers on the different varieties we offer and suggesting meal solutions for any occasion. If you're passionate about food and are looking for the opportunity to learn and develop your skills, this could be the position for you!People (Who We Are)Support, encourage, and respect co-workersWork with supervisor to set and achieve goals for developmentComply with Employer Policies and Work Rules, as well as, federal and state lawsMaintain open lines of communication with supervisors and coworkers to ensure efficient department operationsCustomer (What We Believe)Proactively approach customers, answer questions, help locate products, and full-fill customer ordersConsistently grow product knowledge and stay up-to-date on new and featured items and cooking techniquesProduct (What We Do)Maintain department appearance by displaying proper signage and well-merchandised productUnload and break down deliveries, weigh, price and wrap products, stock cases and rotate for freshnessFollow Employer core recipes and job aides when preparing products to ensure a consistent outcomeProperly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S proceduresWork EnvironmentWork includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including cold and hot temperatures. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted of 50 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction)Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Employer certification required for use of power equipmentEmployment at Employer may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.Preferred Qualifications Customer service experience, preferably in a food service, grocery or retail settingExperience utilizing a variety of cooking techniquesPreferred Skills Passion and knowledge of seafood

Keywords: Wegmans, Baltimore, Seafood Customer Service, Hospitality & Tourism, Woodbridge, Maryland

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