BaltimoreRecruiter
the smart solution for Baltimore jobs

Retail Associate

Company: Ross Dress for Less
Location: Bel Air
Posted on: September 15, 2018

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Dress for Less, Baltimore , Retail Associate, Hospitality & Tourism , Bel Air, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Hospitality & Tourism Jobs


INDEPENDENT CONTRACT CUSTOMER SERVICE AGENTS
Description: We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands (more...)
Company: Mommy Jobs Online
Location: Severn
Posted on: 09/21/2018

92G Food Service Specialist
Description: 92G Food Service Specialist Job ID: 995821 Job Views: 2 Location: ELLICOTT CITY, Maryland, United States ZIP Code: 21043 Job Category: Logistics Support Posted: 09.18.2018 Age Requirements: Must be between (more...)
Company: Army National Guard
Location: Ellicott City
Posted on: 09/22/2018

Director of Sales Residence Inn by Marriott - Residence Inn (MRT/1145838)
Description: Job Description We are searching for a Hotel Director of Sales in the Maple Lawn Community, Fulton MD for our brand new Residence Inn by Marriott Responsible for overall account management, business (more...)
Company: Marriott International
Location: Baltimore
Posted on: 09/22/2018


Housekeeper - Residence Inn Bethesda Downtown (18001JSB)
Description: Heres To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the (more...)
Company: Marriott International
Location: Alexandria
Posted on: 09/21/2018

Housekeeping Attendant - Renaissance Baltimore Harborplace Hotel (17000Y3W)
Description: Share what inspires you, and help others discover the world as you go. Explore, uncover, share, inspire. At Renaissance Hotels. Renaissance Baltimore Harborplace Hotel located at 202 East Pratt Street,, (more...)
Company: Marriott International Hotels
Location: Columbia
Posted on: 09/22/2018

Customer Service Reservationist - Order Entry
Description: Customer Service Reservationist - Order Entry Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home.
Company: Mommy Jobs Online
Location: Reisterstown
Posted on: 09/21/2018

Prep Cook
Description: Job Description br Beginning your culinary career from scratch Spend a little time in the kitchen Experienced food ninja br br At P.F. Chang's, we offer culinary positions of all levels that (more...)
Company: P.F. Chang's China Bistro
Location: Chevy Chase
Posted on: 09/22/2018

Customer Service Representative - Concrete
Description: The first national concrete company to formalize a company-wide commitment to green building through technology is seeking a Customer Service Representative
Company: FPC Hampton Roads
Location: Columbia
Posted on: 09/22/2018

Asian Restaurant Busser/Runner - FT
Description: SCOPE AND MAIN PURPOSE OF JOB: br br Accountable for clearing restaurant tables of dirty dishes and dirty linen in a fast and efficient manner. The Live Casino Hotel guest experience is enhanced (more...)
Company: Live! Casino & Hotel
Location: Hanover
Posted on: 09/21/2018

Loss Prevention Supervisor (PM Shift) - Renaissance Hotels (18002C3V)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: Baltimore
Posted on: 09/21/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds