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At Home Customer Service Agent

Company: Mommy Jobs Online
Location: Ellicott City
Posted on: November 11, 2018

Job Description:

We are looking for Full and Part Time Customer Service Brand Agents to work from home! No experience is required for this opportunity - we provide fully paid training! Our Home Agents have ideal work life with the ability to balance home, school, and work to fit busy lifestyles! We are growing and looking for amazing people to join our team! Our training programs are delivered virtually and fully paid, so you may attend from your home office. What you need to get started working from home in our next training class:Home Computer/Desktop with Windows Operating System (OS) - Mac/Apple computers and OS not supportedUSB Headset for use with your computerHigh Speed internet connection wired to the computerA quiet space to work, free from background noiseWe offer great benefits and incentives, in addition to working from home!Fully Paid Training online with live instructors!Pay increases at 6 months and annually from start dateFlexible environment to meet your busy life!Incentive programs to supplement your income!Lucrative commission plan - we have part time employees making hundreds of $$$ more a month!What are the responsibilities?Answer incoming calls/e-mails/voicemails, respond to customer questions / complaints / program inquiries; ensure all inquiries are handled and documented per the program protocol in a timely, accurate, and professional mannerAccurate data entry in consumer database per the program requirementsFriendly and professional customer service in all customer and co-worker interactionsBe on time and a team player to meet the customer needsAdhere to security and technical requirements at all timesMeet the key performance metrics of quality, productivity, and attendance per the program requirementsOther support as requiredRequired QualificationsMinimum of some High School Diploma/GED or equivalent combination of experience/education;Meet and maintain our home office technical requirements Excellent professional verbal and written communication skillsStrong computer skills including the ability to navigate the Internet and other computer programs with ease;Ability to sit for long periods of time and duration of shiftAbility to hear, speak, and use a headset; use a phoneAbility to type and use a mouse/computerAbility to multitask (speak and type at the same time)DOE: Pay will depend on experience.To Apply To Become A Customer Service Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank registry to become a member.Please reference agent id code MJOLSara on your resume submission.Office: 1-405-418-6160

Keywords: Mommy Jobs Online, Baltimore , At Home Customer Service Agent, Hospitality & Tourism , Ellicott City, Maryland

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