BaltimoreRecruiter
the smart solution for Baltimore jobs

Virtual Customer Service

Company: Mommy Jobs Online
Location: Owings Mills
Posted on: March 18, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is seeking Customer Service Agents for our virtual customer service team in the USA! The hours of this position vary between 6:30 AM- 7:00 PM Key Job Duties: Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process. Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates. Requirements: Excellent communication and relationship building skills Passion for helping customers Desire to make Customer Service a career Service experience, preferably in a call center A successful track record working in a high volume environment Strong desire to be part of a team achieving personal and company financial goals Able to solve problems by thinking analytically and creatively Familiar with the latest e-commerce trends Regular and reliable attendance is an essential function of this position Essential Job Functions: Computer equipment provided. You must provide a workspace that is free from noise or distraction Ability to maintain the required internet speed of at least 25 Mbps(download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wired Ethernet internet connection (no WiFi) Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Offers for this position will be contingent on successful completion of a background check, including criminal history and drug screening. Pay: $15.65 per hour To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Baltimore , Virtual Customer Service, Hospitality & Tourism , Owings Mills, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Wilmington
Posted on: 03/26/2019

Cashier
Description: Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.
Company: Home Depot
Location: Leesburg
Posted on: 03/26/2019

Customer Service Representative - Will Train Upper Darby 2082177
Description: We are looking for a Customer Service Representative in Philadelphia, PA. No experience
Company: NetHire
Location: Cherry Hill
Posted on: 03/26/2019


Sales Associate - Apparel
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Vineland
Posted on: 03/26/2019

MERCHANDISING
Description: Job DescriptionMerchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: Home Depot
Location: Lancaster
Posted on: 03/26/2019

CUSTOMER SERVICE-CONTRACT
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: MommyJobs Online
Location: Reston
Posted on: 03/26/2019

Cashiers
Description: Christmas Tree Shops is growing and so is our need for more talented associates. We offer a distinctive, fast paced, and dynamic retail environment where you can truly make a difference AND have a very (more...)
Company: The Christmas Tree Shops
Location: Harrisburg
Posted on: 03/26/2019

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Camden
Posted on: 03/26/2019

WORK from HOME-Customer Service Rep
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that
Company: FAHT
Location: Reston
Posted on: 03/26/2019

Travel Reservation Booking
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Wilmington
Posted on: 03/26/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Baltimore RSS job feeds