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Infusion Customer Service Specialist

Company: Johns Hopkins Home Care Group
Location: Baltimore
Posted on: October 13, 2019

Job Description:

Infusion Customer Service Specialist Requisition #: 192163
Location: Johns Hopkins Home Care Group, Baltimore, MD 21201
Category: Allied Health/Clinical Professional
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Sept. 5, 2019

Johns Hopkins employs more than 20,000 people annually across our health system. When joining Johns Hopkins, you became part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. Great careers continually advance here. Begin today by reviewing our career opportunities and applying online.
The Customer Services Specialist providers courteous and efficient service to internal and external customers and serves as a coordinator for the IV Customer Services department which includes processing new referrals, responding to orders from patients and informational requests from IV Reimbursement personnel and also works on projects with IV Leadership members. Ensures that all information is documented and communicated accurately and promptly. Provides information on equipment, supplies, patient deliveries, services and reimbursement. Establishes communication lines with JHHCG departments in order to effectively manage inquiries.
R equired Certification: Must be a CPhT - Certified Pharmacy Technician

Required Experience: Minimum three (3) years experience in an office and/or retail setting, experience in a health care setting preferred.

Johns Hopkins Home Care Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, or any other status protected by federal, state, or local law.

Company Description:

Johns Hopkins Home Care Group (JHHCG) is your full-service home care provider. We are owned and operated by Johns Hopkins Health System and Johns--Hopkins University--and have been servicing Maryland since 1983. JHHCG is accredited by The Joint Commission - Home Health Services, Pediatrics at Home, Pharmaquip Infusion Pharmacy, LTC Pharmacy, Pharmaquip Equipment Services and Clinical Respiratory Care, ensuring quality care in our serving many of your at-home care needs.

Keywords: Johns Hopkins Home Care Group, Baltimore , Infusion Customer Service Specialist, Hospitality & Tourism , Baltimore, Maryland

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