Infusion Customer Service Specialist
Company: Johns Hopkins Home Care Group
Posted on: October 13, 2019
Infusion Customer Service Specialist Requisition #: 192163
Location: Johns Hopkins Home Care Group, Baltimore, MD 21201
Category: Allied Health/Clinical Professional
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Sept. 5, 2019
Johns Hopkins employs more than 20,000 people annually across our
health system. When joining Johns Hopkins, you became part of a
diverse organization dedicated to its patients, their families, and
the community we serve, as well as to our employees. Career
opportunities are available in academic and community hospital
settings, home care services, physician practices, international
affiliate locations and in the health insurance industry. Great
careers continually advance here. Begin today by reviewing our
career opportunities and applying online.
The Customer Services Specialist providers courteous and efficient
service to internal and external customers and serves as a
coordinator for the IV Customer Services department which includes
processing new referrals, responding to orders from patients and
informational requests from IV Reimbursement personnel and also
works on projects with IV Leadership members. Ensures that all
information is documented and communicated accurately and promptly.
Provides information on equipment, supplies, patient deliveries,
services and reimbursement. Establishes communication lines with
JHHCG departments in order to effectively manage inquiries.
R equired Certification: Must be a CPhT - Certified Pharmacy
Required Experience: Minimum three (3) years experience in an
office and/or retail setting, experience in a health care setting
Johns Hopkins Home Care Group is an Equal Opportunity/Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sexual orientation, gender identity, sex, age, national
origin, disability, protected veteran status, or any other status
protected by federal, state, or local law.
Johns Hopkins Home Care Group (JHHCG) is your full-service home
care provider. We are owned and operated by Johns Hopkins Health
System and Johns--Hopkins University--and have been servicing
Maryland since 1983. JHHCG is accredited by The Joint Commission -
Home Health Services, Pediatrics at Home, Pharmaquip Infusion
Pharmacy, LTC Pharmacy, Pharmaquip Equipment Services and Clinical
Respiratory Care, ensuring quality care in our serving many of your
at-home care needs.
Keywords: Johns Hopkins Home Care Group, Baltimore , Infusion Customer Service Specialist, Hospitality & Tourism , Baltimore, Maryland
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