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Payroll Client Account Specialist

Company: Randstad US
Location: Annapolis
Posted on: January 16, 2022

Job Description:


  • Acts as a liaison between Client Hiring Manager/Key Personnel and Contracted Suppliers for order management, candidate or project submission, vendor management system tool management and reporting/analytics
  • In addition, this position acts as the first level of support for client requisition training and inquiries on matters such as pay/bill and assignment extensions or terminations for all assigned accounts
  • Subject matter expert; specific sales role; project driven; exhibits technical skillsRESPONSIBILITIES:Client Responsibilities:
    • Client relationship as needed to achieve desired Service Level Metrics and develop additional business opportunities as available. Will be working with VP's and senior level management.
    • Receive, review/screen all candidates or outsourced contingent or Statement of Work (SOW) projects submitted by various recruiting and consulting resources, submit to client and enter the data into the client's Vendor Management System (VMS)
    • Act as liaison between client and contracted Suppliers in order to facilitate interview and hiring process or delivery of a contingent or outsourced project (SOW)
    • Ensure client spend and system access approval is received and tracked appropriatelyGP/Revenue Responsibility:
      • Achieve desired results as defined by annual account budget
      • Ensure timesheets and project logs are submitted, approved and processed in a timely manner in order to realize all revenue opportunitiesEDUCATION:
        • Bachelor's degree requiredEXPERIENCE:
          • 5+ years of related experience in staffing, recruiting, or sourcing role required
          • 2+ years of prior MSP account management preferredSKILLS REQUIRED:
            • Ability to successfully interface with clients (internal and external)
            • Strong interpersonal and communication skills
            • Proven ability to work within a team environment
            • Ability to make decisions, take direction and execute a project plan
            • Detail orientation with follow-through shown in previous jobs
            • Able to communicate with and present at the executive level
            • Ability to handle multiple priorities simultaneously
            • Ability to qualify and close deals
            • Sales abilities along with market knowledge and/or product/technical expertise
            • Intermediate to advanced working knowledge of Excel, Word and a VMS or ATS
            • Ability to facilitate a significant sourcing event and procure staffing or IT Project services
            • Strong negotiation skills and ability to manage outspoken Clients and Suppliers when necessary
            • Strategic and able to focus on tasks or projects which will improve the program delivery overall
            • Industry expert able to bring new initiatives and ideas to the client and internal teamsWhat's in it for you:
              • Largest global staffing leader
              • Competitive salary + bonus
              • Excellent benefits package - medical, dental, vision
              • Generous PTO policy earned from day one
              • Education and professional development
              • Rapid career growth
              • Retirement savings and security
              • Employee stock purchase plan
              • Paid parental leave
              • Short and long term disability
              • Employee assistance program and health advocacy
              • Health and dependent care flexible spending account
              • Metlife auto and home insurance
              • Metlife legal plan
              • Referral reward program
              • Exclusive discounts and programs with dozens of nationwide vendors and retailersFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards . Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

Keywords: Randstad US, Baltimore , Payroll Client Account Specialist, Human Resources , Annapolis, Maryland

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