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System Administrator (Security Clearance required)

Company: ASRC Federal
Location: Columbia
Posted on: December 5, 2019

Job Description:

Job DescriptionProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Requirements Fifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Domain Area(s) Specialized Requirements: Computer Network Operations:---Experience with router, firewall, and other network communications equipment, configuration, maintenance, and management; computer networking experience including node configuration and management; formal training and/or experience with each of the following: Real-time processing and control, digital signal processing User Interfaces Network protocols and systems Data Flow Networks Speech and Audio including Voice over IP (VoIP) and streaming technologies Network and System Security Signal Collection and Processing Methodologies. Information Technology: Experience with computer operating systems for LINUX-based platforms including scripting tools for routine system administration tasks and automation; Computer operating system experience with Windows-based platforms including scripting and automation. Service Industry: Scripting languages such as PERL, PYTHON, BASH, or TCL. SIGINT: Systems Administrator (SA) experience for SIGINT systems; SA experience supporting SIGINT VLF/HF/VHF/UHF Signal Collection Systems such as or similar to GLAIVE Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Capabilities: Provide support for implementation, troubleshooting and maintenance of IT systems Manage the daily activities of configuration and operation of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Provide assistance to users in accessing and using IT systems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide support for the dispatch system and hardware problems and remains involved in the resolution process Provide in-depth experience in trouble-shooting IT systems Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration This position requires an active Security Clearance. Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph. Clearance and polygraph processing will be completed by the U.S. Government. ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Keywords: ASRC Federal, Baltimore , System Administrator (Security Clearance required), IT / Software / Systems , Columbia, Maryland

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