System Administrator with Security Clearance

Company: ASRC Federal
Location: Columbia
Posted on: March 28, 2020

Job Description:

Job Description Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.Requirements Agency Consulting Group is looking for a talented System Administrator with the following: * Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.* Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.* Provide support for implementation, troubleshooting and maintenance of IT systems. * Manage the daily activities of configuration and operation of IT systems. * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. * Provide assistance to users in accessing and using IT systems. * Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. * Provide support for the escalation and communication of status to agency management and internal customers. * Optimize system operations and resource utilization, and perform system capacity analysis and planning. * Provide support for the dispatch system and hardware problems and remains involved in the resolution process. * Provide in-depth experience in trouble-shooting IT systems. * Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. * Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Domain Area(s) Specialized Requirements: Unless otherwise specified in the description field five (5) years of demonstrated experience is required for the domain items described below: * Network Enterprise Management: Installation, configuration, and sustainment of Hewlett Packard (HP) tool suite with oracle knowledge. HP Network Node Manager and HP Network Automation tool most widely utilized in network infrastructure.* Other: Installation, configuration, and sustainment of Riverbed SteelCentral (CASCADE & OPNET) tool suite. More specific experience with SteelCentral AppResponse, NetCollector, and NetPlanner is preferred. Job Specific: * Linux experience This position requires an active Security Clearance. Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph. Clearance and polygraph processing will be completed by the U.S. Government. ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Keywords: ASRC Federal, Baltimore , System Administrator with Security Clearance, IT / Software / Systems , Columbia, Maryland