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Sr. Service Now Developer

Company: Peoplentech
Location: Baltimore
Posted on: March 28, 2020

Job Description:

Job Title Sr. ServiceNow Developer Location Baltimore, MD Duration Long Term Contract This role is responsible for leading ServiceNow teams in the development, documentation and delivery of process innovations driving the attainment of business goals. The ServiceNow team is responsible for the configuration, development, support and maintenance of the ServiceNow implementation. We are looking for an experienced technical individual contributor to work independently with limited supervision and manage projectsprocesses under the guidance of the ITSM Director. Work with stakeholders to understand, propose, and deliver solutions with primary emphasis on request fulfillment, workflow automation through ServiceNow Service Catalogs and key ITIL based Request Incident, Problem, Change, Knowledge and other modules.You will utilize ServiceNow and software development methodologies best practices to conduct requirements analysis, system design, and play a vital role throughout the entire development lifecycle. Responsibilities Work with both department and Agency leadership to research, analyze, and implement enterprise-wide solutionscapabilitiesenhancements to support Agency businessmission goals and objectives. Create, maintain and enhance custom reports and dashboards in ServiceNow integrating and combining data from multiple tables and sources based on user requirements Create and maintain an agile, streamlined, scalable, and optimized ServiceNow system components, and perform integration and support, and operational services with high availability and service delivery goals. Create, maintain and enhance Incident Management, Problem Management, Service Request Management, Change Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign on (SSO) capability, and Active Directory Profile synchronization. Maintain Forms, Reports, Views, Workflows, Groups and Roles. Monitor health, usage and overall compliance of ServiceNow and its applications. Coordinate application and platform upgrades. Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each. Configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. Configure User Accounts, Groups and Roles. Create custom Roles where necessary. Evaluate and configure systems for better performance Configure out of the box workflows and createmaintain custom workflows. Integrate ServiceNow applications with 3rd party partners Design and develop solutions that leverage ServiceNow modules like HR, ITSM, Discovery, CMDB, Knowledge, and ITOM using configuration and custom JavaScript. Troubleshoot and resolve problems, Orchestrate and automate tasks. ServiceNow security fundamentals and approaches including integration with other systems Required Qualifications Experience with ServiceNow releases Madrid, London or New York 3-5 years demonstrated experience in ServiceNow system applications and custom applications 3-5 years experience with multiple ServiceNow environment having successfully managed and maintained Service CatalogPortal, API Integration, Discovery Mapping for CMDB with back-end integrations to other systems 3-5 years demonstrated experience in configuringadministrating and development of enterprise grade applicationssolutions using ServiceNow platform Demonstrated experience programming using AngularJS, HTML5, CSS, or JavaScript libraries Prior experience programming in either one of the following application stack .NET, or Java or NodeJS or similar ServiceNow Certified Application Developer ServiceNow Certified System Administrator Desired Qualifications Bachelorrsquos degree (BABS) or equivalent experience and minimum 3 years of related work experience. ITIL v3 Foundations Certification Kumar Gourav 703-982-7033

Keywords: Peoplentech, Baltimore , Sr. Service Now Developer, IT / Software / Systems , Baltimore, Maryland

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