Manager Inside Technology Sales (ATS) (remote)

Company: Acuity Brands
Location: Columbia
Posted on: May 16, 2022

Job Description:

We Light the Way!
Acuity Brands (NYSE: AYI) is transforming the lighting industry. We take pride in our 13,000 employees, and they take pride in working with the best in the industry. Join a team committed to lighting the way to a more brilliant, connected, and productive world. Individually we are talented, but together we are unstoppable.
About This Team
The primary goals of the Architectural Technical Sales (ATS) position are to accelerate sales growth (primary KPI) and drive impeccable customer success. This will be achieved by serving as the single point of contact for our field sales (internal partners) and agency sales (external partners) teams for Mark Architectural Lighting and Peerless Lighting brands. The ATS position is a technical expert and the single source for all relevant pre to post sales questions and information (i.e., submittals, pricing, go or no-go questions) for the brands and requires coordination with associated teams such as engineering, product support, business unit leadership, etc. This role is not a direct sales position, but more of a service-based inside sales role.
How You Will Contribute
Pre-Sales
Directly interface with agents and specifiers to research and aid in the determination of product feasibility and application needs.
Assist agents in interpretation of RCP's, fixture counts, and preparation of fixture schedules.
Utilize Configurator and system tools to facilitate submittal generation (RFA request-for-assistance).
Facilitate with engineering on the feasibility of RFA-MOD (request-for-assistance, modification) requests, including pre-order RFA submittals, cross-section drawings, photometric files, and samples as needed.
Arrange RFA-MOD pricing including working with engineering, AQD (quotes department) and others as required.
Coordinate with Engineering to ensure fixture samples and final products are built to spec.
Collaborate with regional Project Managers and Application Engineers on complex and/or large projects.
Support the sales team, including occasional travel, by building relationships with the agency network.
Foster meaningful relationships with agents while providing support on our products, and to perform training on product enhancements, process updates, and resources available.
Engage in system-wide process and systems improvements activities centered around speed in the order process to include submittal generation, takeoffs, breakouts, BOM and CI code generation, post sales close time etc.

Order Management
Project manage orders ensuring on-time performance is met. Coordinates with POM point-of-manufacturing partners (FFM focus factory manager, BP buyer planner) on high profile and white glove projects to ensure we meet on-site date and design requirements.
Order Management including updates to agents on status of project orders from inception through shipment.

Post Sales
Engage and partner with the warranty services team on project orders that include quality concerns.

Qualified Applicants Will Have
Education - Minimum of a Bachelor's degree required; Lean, Six Sigma, Project Management, and Lighting certifications preferred
Technical expertise - proven ability to learn large volumes of deeply technical information and drive speed of response to answering a myriad of questions with consistent accuracy
Leadership - proven ability to influence those around you, both directly and cross-functionally with impeccable integrity
Communication - proven ability to be a strong communicator that 'connects' with others, both in oral and written, with strong follow-up
Sales - proven ability to drive sales growth ($5-20M YOY) either from direct sales efforts or in support of a sales team
Project management - proven ability to orchestrate complex projects from initiation to closure, navigating complexity and stress
"Owner's" mindset - proven ability to take a consultative partnership to building win/win scenarios with key stakeholders
Product application - proven ability to understand a mix of products and their application(s)
Lighting Industry - proven experience with contractors (installation), and specifiers, architects, and engineers (design, application requirements)
Lean & Six Sigma - continuous improvement background with proven track record of continuous improvements using a myriad of tools/systems
Travel - ability to travel up to 15% of the time as needed to service their agency

Physical Requirements
Sedentary Work

We invite you to apply today to join us as We Light the Way to a Brilliant, Productive, and Connected World!
Please utilize the internal career site to apply if you are a current employee at Acuity Brands.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
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Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

Keywords: Acuity Brands, Baltimore , Manager Inside Technology Sales (ATS) (remote), IT / Software / Systems , Columbia, Maryland