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Computer Solutions Technician II

Company: Howard Community College
Location: Columbia
Posted on: September 25, 2022

Job Description:

Desktop is defined as all staff computers, telephones, printers, laptops, tablets, cell phones, and other peripheral equipment. Image and install new desktop hardware and software. Diagnose and correct desktop problems in faculty and staff areas. Repair equipment and resolve any and all desktop software problems. Maintain network connectivity for all staff desktop equipment. Create and update desktop images as needed. Assist as necessary the UNS Network and Server Groups. Assist both the UNS/Network Group and UNS/Server Group as needed. Act as the on campus subject matter expert for the college's telecommunications equipment and services. Assist with the technical aspect for EOP functions. Thorough functional knowledge of current Microsoft Windows desktop operating systems and Microsoft application suites Thorough functional knowledge with imaging programs. Thorough functional knowledge with automated deployment tools of MS software/OS. Thorough functional knowledge of current desktop equipment hardware. Working knowledge of Power Shell and/or Visual Basic for scripting. Working knowledge of virtual environments. Thorough knowledge of Ethernet networking protocols. Working knowledge of Dynamic Host Configuration Protocol Working knowledge of domain naming systems. Working knowledge of Microsoft Active Directory Working knowledge of hand tools and electrical safety procedures. Preferred Associates Degree in computer science A+ Certified Network+ OTHER REQUIREMENTS Ability to maintain strict confidentiality. Regular attendance is a requirement of this job. Ability to communicate effectively, both verbally and in writing. Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity. PI190078365Apply Here

Keywords: Howard Community College, Baltimore , Computer Solutions Technician II, IT / Software / Systems , Columbia, Maryland

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