LAN Administrator

Company: Johns Hopkins University
Location: Baltimore
Posted on: January 27, 2023

Job Description:

LAN Administrator
IT@JH Client Technology Solutions (CTS) is seeking a LAN Administrator who is responsible for organizing, scheduling, imaging, and executing workstation deployments for the East Baltimore-based Oncology department. The candidate will also ensure the system has all the necessary software, hardware, any physical setup to function as needed. This support will be at East Baltimore and potentially some satellite clinics and also will most likely assist in other departments located on the East Baltimore campus as needed.

Specific Duties & Responsibilities

• Performs routine PC set up.
• Installs peripheral equipment and software.
• Provides support for software products and services, deployment of service packs, hot fixes, system updates, and testing changes to the environment.
• Assists with departmental specific applications and interaction with vendor application installations.
• Acts as a strong liaison with customers and departments.
  
  Specific Devices, Software, Projects
  
  • There is about a 90% Windows operating system with the other 10% OSX mix.
    
    • Fluent in imaging, supporting, installing software, and configuring both operating systems. These systems are used in office space as well as critical clinical areas.
    • Organizes large-scale deployments in a manor to minimize disruption.
    • Needs to have a good level of understanding of the various specialty apps in order to properly configure them specifically to Oncology.
      
      Scale/Size of Area, Project and/or System Supported
      
      
      • There are approximately 1,700 workstations in various locations with most of the computers being located on the East Baltimore campus in the 550 building, Weinberg, Cancer Research Buildings, and Viragh.
      • Coordinates with various teams to ensure the proper functionality of the systems as well as proper documentation. These include ServiceNow, Epic, VPSX/VSPA, Windows Print server team, etc.
        
        
        On-call requirements
        
        • Participate in an on-call rotation after one year of service.
          
          Special Knowledge, Skills, & Abilities
          
          • Demonstrate critical thinking and reasoning skills.
            
          • Ability to work on multiple priorities effectively.
            
          • Ability to prioritize conflicting demands.
            
          • Ability to execute assigned project tasks within established schedule.
            
          • Ability to work collaboratively in a team environment.
            
          • Ability to communicate effectively in the service of users and colleagues.
            
          • Write and communicate clearly and concisely.
            
          • Possess sound documentation skills.
            
          • Ability to maintain confidentiality.
            
          • Demonstrate exemplary customer service skills.
            
            
            Technical qualifications or specialized certifications
            
            
            • Preferred (CompTIA A+ Technician, Network+)
              
              Physical Requirements
              
              
              • Must be able to lift 30lbs which represents the weight of a desktop PC, monitor, desktop printer, etc.
                
                
                Work location
                
                • Hybrid, East Baltimore
                  
                  
                  Minimum Qualifications
                  
                  • Two years college coursework.
                  • Two years related experience.
                  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
                    
                    Preferred Qualifications
                    
                    Classified Title: LAN Administrator
                    Role/Level/Range: ATO 37.5/02/OG
                    Starting Salary Range: $23.30-$32.00 HRLY (Commensurate with experience)
                    Employee group: Full Time
                    Schedule: Mon-Fri 8:30 am-5:00 pm
                    Exempt Status: Non-Exempt
                    Location: Hybrid/School of Medicine Campus
                    Department name: IT@JH Client Technology Solutions
                    Personnel area: University Administration
                    
                    Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
                    
                    *JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
                    
                    **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
                    
                    The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
                    
                    The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
                    
                    Equal Opportunity Employer
                    
                    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
                    
                    EEO is the Law
                    Learn more:
                    https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
                    
                    Accommodation Information
                    
                    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
                    
                    Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
                    
                    The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
                    
                    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
                    
                    Note: Job Postings are updated daily and remain online until filled.
                    
                    
                    To apply, visit https://jobs.jhu.edu/job/Baltimore-LAN-Administrator-MD-21205/975860500/
                    
                    
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Keywords: Johns Hopkins University, Baltimore , LAN Administrator, IT / Software / Systems , Baltimore, Maryland