Technology & Data - Technology Operations Analyst
Company: Staffing Future Inc.
Location: Baltimore
Posted on: May 28, 2023
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Job Description:
Technology & Data - Technology Operations Analyst
500 W 33rd St, NEW YORK NY 10001
Strategic Staffing Solutions is looking for a Audio/Visual Analyst
in New York, NY.
Responsibilities:
Participate in initiatives and identify opportunities for
technology operations. Evaluate basic or tactical challenges that
require research and evaluation. Provide centralized command and
control for major incident management, ensuring teams focus first
on restoring business services. Review, analyze and escalate issues
from key metric analysis, event monitors, reported service
deviations, and documented changes. Develop knowledge business
cycles and capabilities to assess the impact of technology events
on the business and other support areas. Reduce the impact of
application and infrastructure failures on business delivery.
Engage various teams of trouble-shooters to assess system health
and issues. Present recommendations for resolving more complex
situations. Provide information to functional colleagues, internal
partners and stakeholders. Required Qualifications: 2+ years of
Technology Operations experience, or equivalent demonstrated
through one or a combination of the following: work experience,
training, military experience, education.
Requirements:
Needs to have white glove support experience in corporate
environment.
Must have experience supporting either Cisco or Poly video
conference endpoints and Crestron and other A/V gear.
Must possess excellent business acumen and executive level support
experience and be able to maintain a flexible schedule.
Must understand basic audio and video concepts and equipment and be
able to resolve issues with this equipment while meetings are in
progress.
Experience with video conference and audiovisual and infrastructure
and management applications is a plus (i.e. TMS/CMS/CUCM/Control
Hub/Crestron Fusion).
Job ID: JOB-226273
Publish Date: 18 May 2023
Keywords: Staffing Future Inc., Baltimore , Technology & Data - Technology Operations Analyst, IT / Software / Systems , Baltimore, Maryland
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